Creating Order-number fails

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12 years 6 months ago #51263

Hi,

I´m trying to set the format of ordernumber under Global Settings with the code {id size="5"}.
After I saved the changes it displays {id size="5"}"!

How can that be?

Micke

Last edit: 12 years 6 months ago by Micke_skane.

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12 years 6 months ago #51354

We cannot reproduce the problem on our end.

Could you provide a back end access to your website via our contact form so that we ca look at that ?

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12 years 6 months ago #51400

Do you mean under Support -> Contact Us?

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12 years 6 months ago #51465

Yes, you can use this form.

The following user(s) said Thank You: Mohamed Thelji

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12 years 5 months ago #52478

Hey,

I´ve sent a mail by the contact form with info to access the backend but I haven´t heard anything new about my problem.
Did you recive the information/mail?

Micke

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12 years 5 months ago #52543

Hi,

Sure, we received your message and replied to you on the same day. The message must have gone to your spam box.
Anyway, if you download again the installation package on our website and update your HikaShop with it, the problem should not happen anymore.

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12 years 5 months ago #52595

Hi,

Edit:
About Update-issue: Solved!

But It still not working whit the order number format!
Se attached image!

/Micke

Attachments:
Last edit: 12 years 5 months ago by Micke_skane.

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12 years 5 months ago #52648

It's a display issue only now (something on your website is modifying it when the value is displayed on the page) but the new order numbers should be correct.

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