Backend Category Explorer Timeout

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12 years 3 months ago #61327

I have over 3,000 product categories and I have noticed that since uploading my complete category list, the performance of the back-end category explorer has degraded significantly.

When navigating the category explorer, I often get 2 “Warning: Unresponsive script” errors fron FireFox. One for “Script: //gre/modules/XPCOMUtils.jsm:357” and another for “Script: <my site>/media/com_hikashop/js/dtree.js:433”

  1. Is this a large number of categories?
  2. How many categories is considered normal?
  3. What is the recommended maximum?

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12 years 3 months ago #61332

Hi,

A few hundred categories is considered normal.
It's indeed a large number of categories.
We anticipated such performance issues and you can toggle the "category explorer" option of the Display tab of the configuration in order to deactivate the explorer. You will still be able to navigate your categories on back end listings but it will be a bit less user friendly.

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