Add to cart display pop up issue

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12 years 2 weeks ago #76295

Hi
I'm new to Hika and I am using the template cd_cloudbase2_j25. I am going out of my mind. The pop up screen giving the option of continue shopping or check out is not working. Please help me. I tried VirtueMart but your product looks good.

Thank you
Rod

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12 years 2 weeks ago #76412

Hi,

What is not working in your popup ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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12 years 2 weeks ago #76488

Hi. When you click the button Add to Cart, nothing happens on the screen. It doesn't go to the shopping cart. If I click on the product it will go to the description screen where I click on the add to cart button which then takes me directly to the shopping cart. No pop up asking to continue shopping or check out. Hope this makes sense.
The attached screen shots show the product and when I click add to cart goes directly to the shopping cart.

Thank you for your help

Attachments:

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12 years 2 weeks ago #76523

Hi,

I see two possibilities.
The first one is that the popup option is not activated.
The second one is that there are some javascript errors in the page so, the HikaShop javascript does not processed well.

With a link to your store, we could give you more information and find the right fix.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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12 years 2 weeks ago #76581

Thank you for getting back to me so quickly. Here is my link to the testsite.
www.fairiesoftheforests.com.au/TESTSITE

Regards
Rod

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12 years 2 weeks ago #76620

Hi I think I found the problem. It was the turn on pop up but now my problem is the size of the pop up. It is too wide where the user has to scroll to the right to check out. The width is currently 500 but needs to be wider. Where do i I change the width of the pop up window.

Thank you inadvance

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12 years 2 weeks ago #76625

Hi,

Your popup content big width came from gantry.

body {
  min-width:960px;
}

You can edit the view "checkout / notice" and add some html into.
Something like:
<style type="text/css">
body { min-width:200px !important; width: 100%; }
</style>

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 12 years 1 week ago by Jerome.
The following user(s) said Thank You: rodc

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12 years 2 weeks ago #76627

Thank you for the quick reply. sorry I feel stupid. Where do I find the order/notice to change the style.

So sorry to bother but really appreciate your help.
Rod

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12 years 2 weeks ago #76806

Sorry to bother you but I'm still trying to find where I can change the pop up box so I can see both "continue shopping" and "checkout" buttons.

thank you in advance for your help

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12 years 2 weeks ago #76808

I think I need to change the CSS elements of - id="hikashop_notice_box_content"
Where do I find this element in what css file. I have been searching for it in the front end and back end CSS but no luck

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12 years 2 weeks ago #76907

Hi,

To change a view, you have to go in HikaShop > Display > Views ans edit the view wanted.
Be careful to change the view in the good one template.

www.hikashop.com/en/support/documentation/faq.html#pagination

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12 years 1 week ago #77149

Hi
I am still having the same problem. I cannot find where to change the code. I also see that this is a common problem but no real solution - www.hikashop.com/fr/forum/4-how-to/20304...adding-to-cartq.html

Please help

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12 years 1 week ago #77187

Hi,

Go into "Display > Views".
In the search text input, type : "notice" and click GO.
You would have several result for several templates.
At the top right, select in the drop down the template that you are using for your front-end.
After that, you would just have one line for your search.
Click on the link "notice".

You can now edit the view "checkout / notice".

At the beginning of the file, you can copy/paste the code that I gave you.
Click on save and the view "checkout / notice" would be override with your customization.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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12 years 1 week ago #77197

Thank you for your help but I discovered the answer to this particular template. I had to adjust the gantry.css with the line -
/* Grid Container */.rt-container {margin: 0 auto;width: 200px;}
That fixed it.
Thank you again for your help

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