Wrong price by copy product

Hi,
When I make use of the copy function in products the price is wrong displayed in the product at the end.
The strange think is at the "front end" of the product the price is OK.
When I delete the product and make a new product under the same name the problem is still there.
See also the attachedments for a better understanding.
I hope you have a solution for it.
Best regards, Gerard

Hi Jerome,
here the screenshots you asked for.
I hope you have a solution for my problem.

Thanks for your time,
Gerard

Hi,

Can you give me a temporary access to your back-end for testing purpose ? then I'll maybe be able to reproduce the problem.

I will send you the password by mail (contact)
Thanks, Gerard

Hi Mohamed,
Is there news on my problem?
I hope to heard from you soon.
Best regards, Gerard

Hi Mohamed,
I found a workaround.
First you copy your product, delete de price and save it.
Then fill in the new price and save again.
Then the price is OK.

Its not a nice solution but it works.
I hope you have a final solution to this.
Best regards, Gerard

Hi Gerard,

I tried to copy one of your products and the price is displaying well.

Hi Mohamed,
You are right when you only copy the product you have the same price.
But now I change the price from 14,50 tot 17,50 first (front page, new product) the price is OK but when I go to the product it self the price is still 14,50.

Only for making a copy ots works fine, but when I want to change the price its not OK.

Gerard

It works!
Thanks, Gerard

Hi,
There is still a problem with copy a product.

When the code of the product (artikel) is changed, for better understanding, it is not changed in the order in the backend (see attachments).

Looks the same problem as the price.
Best regards,
Gerard

Hi Nicolas,
Thats a good reason to it that way.
When you make a copy I think its better to lock the code or make a new code and not use the old code with an extention.
Now I have two codes for one new product/artikel Kledingsetje Schattig: 30 Kledingsetje_Rosalie_1_copy826109501 = Kledingsetje_Schattig. two codes for one product!
I find it confusing because I use the copy function to make new products what have only partial a relation with the first/original product.

Thanks for your fast responds on friday evening (-;
Best regards, Gerard

Hi Nicolas,
A quick extra remark:

When I click on the code name, the product is viewed (in the order menu backend / product list)
When I click the green arrow button, I go to a empty window.

Hi Nicolas,
I'm sorry that I answer you question.
I think how hikashop it is doing now can be confusing for the costumers.
Sometime they get not only the productname but also the code.
The code is the new name + copyed name + a number.
example: A new product is called "kledingsetje schattig" and it is a copy of "kledingsetje rosalie"
When you see as a costumer the invoice you see a combination of the names (see attachments)

I hope you understand my problem with it.
Best regards, Gerard

Where?
Thanks, Gerard