Problem with the buying process

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11 years 4 months ago #111591

Hi, I have a little problem in the buying process. Now I have configured two shipping methods:
- Cost € 0 for orders over 30 € (30 € to 10000 €)
- Cost € 6 + VAT for orders less than € 30 (from € 1 to € 29.99)

In the HikaShop configuration options (Complete Purchase Options), I marked "Yes" in the options "Automatically select the default shipping and payment methods" and "Auto submit payment methods selection and sent" , to avoid having to hit "Next" twice when I'm selecting the method of payment, and it automatically calculate shipping costs based on the amount of the order.

The problem I have is once you fill the shipping address, and I click on "Next", the screen stays blank, and to give back "Next", step by selecting the Shipping window.

If I disable the two boxes I have indicated, it does not, but of course, the user does not show the shipping included in the price until it is at the end of the payment process, which is not like me too. .. I prefer to see it at first.

Why is this? I attached some screenshots of the buying process.

Thank you.

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Last edit: 11 years 4 months ago by Ronon.

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11 years 4 months ago #111596

Hi,

I think that your should probably put the Introducir datos action in the same step as your Dirreccion and Envio actions.

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11 years 4 months ago #111599

Hi, thanks for responding so quickly. What I have in two distinct steps, as you can see in the attached screen shot. A greeting.

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11 years 4 months ago #111611

Hi there,

Mohamed was suggesting to gather these two step in one step.
Could you try that?

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11 years 4 months ago #111663

Hello, if I put "Enter data" in the same way that "Address" and "Shipping", it asks me address twice.

But if I put "Enter data" and "Address" in the same step, and then "Send", "Payment" and "Terms and Conditions" on the next step, and goes well and not left blank window.

Thank you very much!

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11 years 4 months ago #111690

So I'm not following you. What is your question ?

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