Orders not showing products sold

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11 years 3 months ago #116529

Trying to find a solution for our orders not showing the products sold. It does it on some products, but not all. I have looked at the good ones and see no difference in the settings with the ones that aren't working. Any thoughts?

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11 years 3 months ago #116551

Hi there,

Maybe the product not displayed are options and you enabled the "Group options with product" option in the main configuration (System>Configuration>Main).

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11 years 3 months ago #116599

Thanks for the thought, but it was disabled. Any other ideas?

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11 years 3 months ago #116608

This looks like a mysql error when inserting the products in the order_product table at the end of the checkout.
So you that that it only happens for some products right ? Is it always the same products which have the issue ?
If so, if you try to checkout with the "debug mode" option of the configuration of joomla turned on, do you get an error at the end of the checkout ? If so, what is it ?

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