Double emails on free products

-- HikaShop version -- : 4.6.0
-- Joomla version -- : 4.1.4
-- PHP version -- : 8.0.18
-- Browser(s) name and version -- : Chrome 99.0.4844.51 (Officiële build) (64-bits)
-- Error-message(debug-mod must be tuned on) -- : None

Hi,

We have a internal webshop to order components and such sort of things.
Most components have prices, but some do not have prices available yet as the prices are only there for awareness of the employees.
When ordering with priced items, there is no problem.

The problem is:
When ordering with items that are free, the system will automaticly change the order to created and send 2 emails to the customer. -> Order created email + a status changed to order created email.
Is there a way to only turn off the email when its status changes to created? The rest of the status changes we do need.

Hopefully you understand what i mean.

Hi Nicolas,

That's not exactly what i would want to do.

I have done these things:
1. Users get a order status changed mail. The emails notification boxesin the backend are standard checked. So it wont be forgotten when changing a status.
2. Admins get a order created mail.
3. Customers should also get a order created mail.

The thing is they do get an order created mail, but when the order is free they also get an status changed mail. The last thing is that i want to turn off.
You can see in the uploaded jpg how i've set up my statusses. Also note how i don't use confirmed.

I think it's in the part when a "paid"(€0,00 in this problem) has a status as confirmed and inmediatly changed to created.
We do not use the payment system so i always want new orders to end up in the status created.

I'm guessing there would be a way to flag ALL new orders into the created status? So the paid ones do not send a status changed confirmation.

Ive found the following in the email preload of the created status:


$order_changed = JText::sprintf('ORDER_STATUS_CHANGED_TO', $url, $data->mail_status);
if(!empty($data->usermsg->usermsg))
$order_changed = $data->usermsg->usermsg;

Can i remove or change something in there so when orders are changed to to created, users do not get that mail.

or should i look into this one?


$fields = $fieldsClass->getFields('display:mail_status_notif=1',$null,'product');