Getting Logged Out Continuously

I am experiencing a very frustrating issue. I am using Joomla 1.5.x and HikaShop Business Edition. My timeout is 60 minutes. I am an administrator. When I attempt to edit products I am continually getting logged out. Sometimes it happens just a few seconds after logging in and other times it is 5 or more minutes after logging in. However, I keep getting logged out and losing changes. What generally happens is that I will go in and manage characteristics and when I hit "SAVE" I get logged out. Any idea how to fix this?

I see no pattern to this at all. I have two attributes for each product: color and size. The sizes have at most 5 sizes. The colors have at most 4 colors. Is that an issue in and of itself? Perhaps I need to have multiple color attributes so that I can add one that has 2 colors and one that has only one color, etc.?

Here is what happened when I went in to edit a characteristic. I got the following debug info:

Profile Information
Application afterLoad: 0.019 seconds, 0.54 MB
Application afterInitialise: 0.272 seconds, 5.83 MB
Application afterRoute: 0.272 seconds, 5.83 MB
Application afterDispatch: 0.345 seconds, 6.78 MB
Application afterRender: 0.361 seconds, 6.94 MB
Memory Usage
7327200
10 queries logged.

SELECT *
FROM jos_session
WHERE session_id = '444c6888439ad65efbdcedaf8f71efe1'
DELETE
FROM `jos_session`
WHERE session_id = '444c6888439ad65efbdcedaf8f71efe1'
SELECT *
FROM jos_session
WHERE session_id = '4b8f5b2c9bce74bc923eefd3e282100f'
DELETE
FROM jos_session
WHERE ( TIME < '1322690956' )
SELECT *
FROM jos_session
WHERE session_id = '4b8f5b2c9bce74bc923eefd3e282100f'
INSERT INTO `jos_session` ( `session_id`,`time`,`username`,`gid`,`guest`,`client_id` )
VALUES ( '4b8f5b2c9bce74bc923eefd3e282100f','1322694556','','0','1','1' )
SELECT *
FROM jos_components
WHERE parent = 0
SELECT folder AS TYPE, element AS name, params
FROM jos_plugins
WHERE published >= 1
AND access <= 0
ORDER BY ordering
SELECT id, title, module, POSITION, content, showtitle, control, params
FROM jos_modules AS m
LEFT JOIN jos_modules_menu AS mm
ON mm.moduleid = m.id
WHERE m.published = 1
AND m.access <= 0
AND m.client_id = 1
ORDER BY POSITION, ordering
SELECT template
FROM jos_templates_menu
WHERE client_id = 1
AND menuid = 0

Language Files Loaded

/data/26/2/150/27/2476027/user/2711598/htdocs/demo/administrator/language/en-GB/en-GB.ini 1
/data/26/2/150/27/2476027/user/2711598/htdocs/demo/administrator/language/en-GB/en-GB.plg_system_debug.ini 1
/data/26/2/150/27/2476027/user/2711598/htdocs/demo/administrator/language/en-GB/en-GB.com_login.ini 1
/data/26/2/150/27/2476027/user/2711598/htdocs/demo/administrator/language/en-GB/en-GB.mod_login.ini 1
/data/26/2/150/27/2476027/user/2711598/htdocs/demo/administrator/language/en-GB/en-GB.tpl_khepri.ini 1

Untranslated Strings Diagnostic

None

Untranslated Strings Designer

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Any ideas?

nicolas wrote:

Well, that's not an error, just debug info and it doesn't help.
Could you explain at which point you get logged out ?
When you open the edition page of an existing product ?
When you open the edition page of a new product ?
When you save a new product ?
When you save a new product without characteristics ?
When you save a new product with characteristics ?
When you save an existing product with/without characteristics ?

Does it happens each time? Or does it happen only half of the time ?

I went to the products listing. I clicked on a category. I checked a box next to the product. I clicked edit. Then I clicked manage variants. I checked a checkbox next to one of the variants. I clicked edit. I got logged out.

Did the exact same thing again and was able to edit 1 variant, hit save. Edit a 2nd variant, hit save, got logged out immediately.

Next time, tried same exact product. Got logged out as soon as I got to "checked a checkbox next to the product and clicked edit".

It happens at random times. What I noticed is that the memory spiked up quite a lot (which is why I posted that info). However, my memory limit is much higher than that. I wonder if it is something with this Joomla installation.

How easy is it to pick up the entire installation and test it on another server?