Images on product page setup dont save!?

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12 years 5 months ago #53108

Hi there! I'm having some kind of troubles on my on line shop

In the product page I clic to add a picture and then clic Save or Apply and the image doesn's stay there, just don't save!

I'm getting some kind confused about this!

Does anybody had the same problem?!

Best regards

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12 years 5 months ago #53121

Hello kito,

Do you have the picture that you're trying to add in the "upload folder" after ? You can check that on your website by going to the upload folder mentioned in the configuration under the tab files using an FTP client.

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12 years 5 months ago #53159

Yes they are there!!

But this hapened because i've been updating the 1.5.6 to the 1.5.8 version of the hikashop.

Everything was working with the pictures but now it isn't

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12 years 5 months ago #53236

The system didn't change much for the images and others don't have the problem.
You say that you have the images in the upload folder. Do you still have the entry in the images area of the product ? Or do you just don't have the thumbnail displayed and instead you see the default image?
Could you try to activate the debug mode of the joomla configuration and try again ?
Does that display an error message ?

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12 years 5 months ago #53494

Hi there!

I've been unistalling the hicka shop and installing it again. The images issues is ok solved.

Now i dont get the -+ symbols at the product page and in some products i get the message that i cant buy it because i've reached the limit, but i have the minimum quantities in 1 (inut) and the maximum ilimited.

Onether thing is that on the register form i get one HIKA_USER_NAME at the top of the form. Whant to get rid of that!

Beste regards

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12 years 5 months ago #53574

If you don't have the - and + symbol, it means that you changed the option "Display the quantity field on the product page" of the Display tab of the configuration which controls that.

If you can't buy the product, you might want to check the variants of the product if you have some for the same options as the main product.
Also, we solved a problem yesterday with that so you might want to download&install again HikaShop. That might help solve the problem easily.

For HIKA_USER_NAME, that's because you're missing the translation key in your language file. You can add it in the Languages tab of the configuration.

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12 years 5 months ago #53638

Thank you for the reply

The +and - buttons i just canot find that option :|

The translation now it's ok i find it out.

I'm having now other problems! but soom i'll ask you for help!

Best regards

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12 years 5 months ago #53706

It's in the configuration page:
www.hikashop.com/en/support/documentatio...-config.html#display

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