Coupon doesn't delete (can't remove from checkout)

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12 years 1 month ago #68244

Hi. I'm testing coupons section and I've created a coupon with a fixed quantity. When I go to the checkout I add the coupon, but then, If I click the button to delete it a message in the page appears: 'Coupon deleted', but it's still in the checkout and I can click again in the button to delete it. The coupond doesn't dissapear of the checkout.

Please help. Thanks.

Last edit: 12 years 1 month ago by lanzanet.

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12 years 1 month ago #68276

I tried this post, but isn't working. I have last version.

www.hikashop.com/en/forum/3-bug-report/3...ve-coupon.html#36506

Last edit: 12 years 1 month ago by lanzanet.

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12 years 1 month ago #68434

Hi,

The error on that thread has been fixed since a long time and it's now working for everyone.
I guess that it's a problem specific to your website.

Can you check that all the caching of your website is turned off ?

Also, can you give a link to your shop with a coupon code so that we can try it out and see if we find something unusual ?

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12 years 1 month ago #68436

Hi, website cache if off.

website is: www.manosdeazucar.com/web

and coupon code is cupon1

The site is in test mode and user register is disabled, but you can test the result without registering. With a registered user the result is the same.

Thanks.

Last edit: 12 years 1 month ago by lanzanet.

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12 years 1 month ago #68716

Hi,

Your coupon is already loaded when I reach the checkout. That means that you have the option "Auto load in cart if possible" turned on for your coupon.
That forces the coupon to always be loaded. So when you delete it, the system adds it back automatically.
If you don't want that, turn tat option off.

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12 years 1 month ago #69685

That was the problem. Now is working. Thanks!

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