[SOLVED] Add ORDER NUMBER to the Subject Line

We use Google Business email for our domain emails.
While it is good, the whole concept of conversation and email THREADS is based on the SUBJECT LINE of the email.

HikaShop sends the email "A new order has been created on your website" but there isn't any ORDER NUMBER in that subject line.
SO -- Gmail threads ALL of our orders together in one huge thread.
It makes it very difficult to look at the latest order received, have a conversation with the purchaser, etc.

Would it be possible to add the ORDER NUMBER to the Subject Line of that first 'A new order...' email?
The order number appears in the Payment Received emails subject line...

Thanks!

Hi,

As it's explained in this topic , you have to replace the following lines in administrator/component/com_hikashop/class/order.php

$order->mail->subject = trim($order->mail->subject);
if(empty($order->mail->subject)) {
	$order->mail->subject = JText::sprintf('NEW_ORDER_SUBJECT',$order->order_number,HIKASHOP_LIVE);
}

$order->mail->subject = '';
if(empty($order->mail->subject)) {
	$order->mail->subject = JText::sprintf('NEW_ORDER_SUBJECT',$order->order_number,HIKASHOP_LIVE);
}

There is a quotation mark missing from that code example.
I used the other code explained in that topic and it works terrific!

Might suggest that this become an option in the configuration as it is quite helpful.

Thank you.

Which file would I put this in so that the customer also has the order number in their subject? Also is there a way to have the orders come to us with the customers e-mail address as the FROM instead of having our own e-mail address as the FROM information.

Thanks
Iain

For the customers, you have to edit the mails "Order creation notification" and "Order status notification".
To change the sender email you can use the code:
<?php $mails->sender = $data->cart->customer->email; ?>
At the end of the mail.

For the customers, you have to edit the mails "Order creation notification" and "Order status notification".
To change the sender email you can use the code:
<?php $mail->sender = $data->cart->customer->email; ?>
At the end of the mail.

Hello,

I have put that at the end of the email and it doesn't change. When you say at the end, do you mean the very last line?

Iain

Can you try with "$this->mailer->Sender" instead of "$mail->sender" ?

That is the same, no change. I am putting this at the bottom of System>email>Order administrator notification.

Yours
Iain

Nicolas

Thank you but I find it annoying when looking down a list of e-mails not to see the customers name but only Draganfly Motorcycles.

Iain

Needing to revive this old thread ....

I'm using HS Business 2.3.2.

I've made the change to the /administrator/components/com_hikashop/classes/order.php file as indicated here in this thread.

Here is the code that I inserted:

$order->mail->subject = '';
if(empty($order->mail->subject)) {
       $order->mail->subject = JText::sprintf('NEW_ORDER_SUBJECT',$order->order_number,'HIKASHOP_LIVE');
}

New order No. 03390 created on HIKASHOP_LIVE

OK... I've narrowed it down.

The current language string for NEW_ORDER_SUBJECT is "New order N0. %s created on %s"

I've removed the quotes around 'HIKASHOP_LIVE'.

(I saw a mention of quote missing earlier in this thread and though that 'hikashop_live' was a language string to be handled by JText) Hopefully this will help.

OK ... it was the quotes on that 2nd entry.

So the working version of the code should be:

$order->mail->subject = '';
if(empty($order->mail->subject)) {
       $order->mail->subject = JText::sprintf('NEW_ORDER_SUBJECT',$order->order_number,HIKASHOP_LIVE);
}

Jerome,

Thanks, but that doesn't answer my question - WHAT variable can I use for the 'name' of the site?

Or better yet, is there a doc somewhere that lists any variables that are specific to Hikashop that could be used here (or other places of HS/Joomla)?

I'm guessing that I could just use standard Joomla variables/resources here, but I could have done that instead of 'HIKASHOP_LIVE'.

So what other variables like this (specific to HS) are also available?

Id really like to request an easier way to do this as a feature, such as field in CONFIG that lets you enter macros and text.

I've made this a feature request:

www.hikashop.com/forum/feature-request/8...f-emails.html#183210