Error Message Could not instantiate mail function.

  • Posts: 105
  • Thank you received: 0
12 years 1 month ago #72093

hello,

1.This error message; Could not instantiate mail function is coming up now when I get to the end of the check in process. Please advise how I can get the email to work.

Thanks,
Kind regards

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
12 years 1 month ago #72278

Hi,

Our email system is based on Joomla, you can change your mail settings in Joomla > Global Configuration > System > Mail.

Please Log in or Create an account to join the conversation.

  • Posts: 105
  • Thank you received: 0
12 years 1 month ago #72285

I am working in Joomla. It was working and then suddenly stopped working and came up with that error message without us changing any email address or anything on the system. It is something in Hikashop as other email notifications are working.

Please advise.

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
12 years 1 month ago #72296

All the options for the email in HikaShop are in HikaShop > Configuration > E-mail.

Do you have edited a mail in HikaShop > System > Mail ?

Please Log in or Create an account to join the conversation.

  • Posts: 44
  • Thank you received: 1
11 years 11 months ago #81306

I have the same problem. All of a sudden it stopped working.

I have updated to the latest version of Hikashop in the hope this would resolve it. No avail.

I am using Joomla 2.5.8.

I am using PHP mail in Joomla configuration and I am on Crazydomains.

I have not done any editing in the Hikashop email section.

Last edit: 11 years 11 months ago by sarawhite.

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
11 years 11 months ago #81367

Are you able to send other emails from Joomla ? e.g account creation ?

We are using the Joomla email system, so if the mails are sent from Joomla, they should be sent from HikaShop too.

Please Log in or Create an account to join the conversation.

Time to create page: 0.084 seconds
Powered by Kunena Forum