Inventory and Cart

  • Posts: 69
  • Thank you received: 5
12 years 2 weeks ago #75636

When does Hika Shop actually remove an item from inventory? When an order is complete OR when it's added to a cart?

Also is there a way to control how long an item will stay in the cart... meaning. Once an item is added to a cart can we want it to 'expire' in 5 minutes unless they complete the order.

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
12 years 2 weeks ago #75873

Hi,

For the cart retaining period, you can change it in HikaShop > Configuration > Main > "Cart retaining period".
And in HikaShop > Configuration > Checkout "Clean cart when order is", here you can change when the cart must be emptied.

Please Log in or Create an account to join the conversation.

  • Posts: 3
  • Thank you received: 0
10 years 3 months ago #165824

I'm very interested in the first part of this topic. When does Hika Shop actually remove an item from inventory?

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13376
  • MODERATOR
10 years 3 months ago #165827

It depends. You have the option "Update the product stock on confirmed status" of the configuration to remove the item from inventory when the order is confirmed (payment has been done), but if you keep it turned off, the item is removed from the inventory when the order is created at the end of the checkout, before redirecting to the payment gateway.

The following user(s) said Thank You: ehoward

Please Log in or Create an account to join the conversation.

Time to create page: 0.083 seconds
Powered by Kunena Forum