Rating (back end)

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11 years 6 months ago #105600

Hi in back-end part users-rating to many empty records. this is bug?
type: Vote & Comment
access lvl: public
if user not register, request e-mail: yes

but fields login/e-mail emty too in back-end (test - set rating, fill login and email without comment)= rating and IP
if user register all fields filled


сайт з перекладами www.benefit.in.ua
PS. спасибо переводить Webmoney : Z207635098627 R152456839841 или ЯД 410011027999056
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11 years 6 months ago #105623

Hi,

It seems to be a bug, because the date is not set.
Have you the latest version of HikaShop ? Do you have edited any part related on the vote ?

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11 years 6 months ago #105714

yes its a last version (but problem i see early) and no any customization in voiting files


сайт з перекладами www.benefit.in.ua
PS. спасибо переводить Webmoney : Z207635098627 R152456839841 или ЯД 410011027999056

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11 years 6 months ago #105777

It's not possible to post a comment without and email in this configuration.
Many check are made for this.

Are you able to reproduce the problem ?
Does it happen frequently or it is appeared only one time ?

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11 years 6 months ago #105816

It's not possible to post a comment without and email in this configuration.
Many check are made for this.
make a test and + bugs
- when press 5* rating without filling login/email (see error message) but my choice was applied and i see that in back-end (maybe because i make previous rating when be loged from same ip address)
- if i fill login/email and press post comment it will be posted - empty post (no checks on empty message)
- when rating was applied no any notification on my email but if was posted comment notify be send

but still dont understand from where i taking empty fields in backend with that date 01/01/1970 03:01:00 (maybe some cron jobs in hika create this?)
Does it happen frequently or it is appeared only one time ?
i have more than 560 empty records and in previous time when i delete them too was many records. how can i see in backend i have just 3-4 records from some with rating and ip address early record (29/03/2013 09:03:26 )other records empty


сайт з перекладами www.benefit.in.ua
PS. спасибо переводить Webmoney : Z207635098627 R152456839841 или ЯД 410011027999056
Last edit: 11 years 6 months ago by master_b.

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  • Posts: 13201
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11 years 6 months ago #105873

Hi,

I just tried on your website, I can submit a vote (stars) without login/email and yes I see an error, I will correct it soon.
For the comment part, I tried to just fill the login and email, and I received a message saying that I have to fill the comment part (as you can see on the screenshot)
When posting a comment there is no notifications sent to the customer, the email is just to send a mail to this person if he post something that you don't want on your website for example.

Actually I still don't understand why it's creating empty records. You are the first user who is reporting that bug.
I will try to reproduce the problem on my local website. Thanks to give a screenshot of your vote & comment configuration.

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