Thank you page displays for a few seconds only

  • Posts: 102
  • Thank you received: 2
11 years 5 months ago #109939

I am not sure if this is a bug but after a customer purchases a product it redirects to my thank you page and you see it briefly and so quick you can't read it. I've tried different settings from the drop down as far as progress bar and menu items but regardless my thank you page does not stay visible for more than about 5 seconds. I am using the latest hikashop version with Joomla 2.5.

I changed the payment gateway from PayPal Pro to standard PayPal since we have issues with that and when I finished a test transaction with PayPal it display the thank you page correctly. So it seems to be specific to the PayPal Pro and Payflow gateways that I am trying to use.

Last edit: 11 years 5 months ago by miracleecho.

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
11 years 5 months ago #109997

Hi,

Have you set a return Url in your Paypal Pro configuration ?

You can edit the file "paypalpro_thanks" in the plugin to add a timer before the redirect.

Please Log in or Create an account to join the conversation.

  • Posts: 102
  • Thank you received: 2
11 years 5 months ago #110366

I took the URL redirect out of payment gateway.

Please Log in or Create an account to join the conversation.

Time to create page: 0.064 seconds
Powered by Kunena Forum