Order Creation Emails not turning off

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11 years 4 months ago #115336

Hello,
I have the order creation notifications email setting set with no email address - but the person making a purchase still gets the "We are pleased to confirm the creation of your order..." email.

How can I get store to not send the order creation notification email? My client and store admin only want the emails when the order is placed through PayPal.

Thanks
~D

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11 years 4 months ago #115357

Hi,

This field allows you to configure the email which will receive the order creation notifications for the website owner. If you empty it, you won't be notified of newly created orders on your website.

If you want to disable the order creation notification email which is sent to the customer when his order is created, you can go in the menu System>Emails and disable it there, in the listing of the emails. Note that this is only available in the Business edition of HikaShop.

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11 years 4 months ago #115483

I went ahead and upgraded to the business version. this fixed my clients issue, "you can go in the menu System>Emails and disable it there, in the listing of the emails."
Thanks for the speedy reply.
~D

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11 years 3 months ago #118523

Can the created notification email to the Admin be turned off too. Which of the email types do that? Is it the "Order administrator notification"? We still want the notification when the actual order is placed. thanks.

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11 years 3 months ago #118584

Hi,

Yes, you need to turn off the "order admin notification" for that.

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