Eway payment problem - mismatched tag

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10 years 2 months ago #170033

-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.3.3
-- Browser(s) name and version -- : All Browsers
-- Error-message(debug-mod must be tuned on) -- : eWay - There was an error while processing your transaction: mismatched tag

Hi There

When I run the eway plugin in debug mode it works fine. But when I switch it to live I get the error:

There was an error while processing your transaction: mismatched tag


I can't figure out what is causing it. Any help would be greatly appreciated.

Cheers

Mark

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10 years 2 months ago #170044

Hi,

Thanks to look at the payment log file in Configuration > Main > Files in order to see if there is more informations about the problem.

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10 years 2 months ago #170088

It says "Payment Log File is empty"...

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10 years 2 months ago #170102

OK - you can delete this post - it was an issue with my eWay profile. During the setup, they had left my address information blank. This was causing the issue.

Sorry and thanks.

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