Hikashop Finish button does not work

  • Posts: 147
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9 years 2 months ago #212499

Hi Again Nicolas,
I think I identified what causes the /step-1

If I add a product to the cart, proceed to checkout and just submit it. It goes just fine and displays the thanks you message.

BUT, if I adde the product, proceed to checkout, uncheck the 'Use the same address as for billing', select another address and try to submit. Then I get redirected to the top, the step-1 is added to the url and I have to press the finish button again.

Would you mind following this steps and see if you get the same problem?

Thanks

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9 years 2 months ago #212522

Hi,

That's normal. There is a validation necessary in such case as the address change has the potential to change shipping/payment methods and thus the total amount.
That doesn't apply to you, but that's still the case.
If you don't want that, please turn back on the "auto submit payment and shipping methods selection" setting of the HikaShop configuration.

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9 years 2 months ago #212569

This was exactly it.
Thanks a lot for trying and also for the patience.

Cheers

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7 years 2 months ago #279004

Hello,

when i press the "finish" button in the checkout there doesn't happen anything for a while and then i get a message "The page you are looking for is temporarily unavailable.
Please try again later. "

can somebody help me please?

Joomla 3.6.5
Hikashop Essential 2.6.3

Last edit: 7 years 1 month ago by Joman.

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7 years 1 month ago #279014

Hello,

That topic is 2 year old so you might not have the same problem than the other users.
Best would be to create a new subject so you can provide your HikaShop verison number and some elements regarding your website, like an URL (that you can provide privately) and your settings (legacy checkout or not, etc).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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