PayPal Express - return URL

Hello,

The paypal express plugin is a special plugin which redirect the customer into Paypal so it can use the Paypal checkout system to create its order.
When the customer come back in your website, it should go through a special URL which perform a redirection depending the order creation status.

It can be the "ctrl=order&task=cancel" or "ctrl=checkout&task=after_end" (the URL can be SEF so you should see "order/task-cancel" or "order/cancel" depending how your website is configured).

What is the final URL you got when you come back from Paypal checkout ?

Regards,

Hello,

Please answer to my question and provide us the URL.
You can remove the domain name if you want ; but we need the real and concret information otherwise we won't be able to go further.

Thanks

Hello,

You have to understand that an Url can pass some parameters, that able us to better understand things :
Ex: www.YourWebsite.com /index.php?option=com_hikashop&ctrl=checkout&task=after_end
=> where you have a structure like this &Key_name=Value and in some case payment platform server may add some parameters.

Awaiting elements from you.

regards

Hello,

Now I understand fully the situation, here my idea in order to have what you asking for "have a custom thank you page" :
1°) Let your "Return url" option in your Paypal Express specific configuration empty.
=> By doing this, you will be automatically redirect to the generic thank you page.
2°) Custom the generic HikaShop thank you page by creating an override view
=> See this tutorial in order to process the override on " after_end" view.
Note : This will required some php knowledge.

Hope this will fit your needs.

Regards

Hello,

You mean that when your customer go back from Paypal the cart isn't empty ?...
The fact to let, the return url plugin option empty was to trigger the automatic redirection to after_end view, that you can custom via an override, in order to have a custom view as you requested.
Did you try to see what happened when you let this input empty ? Does this empty the cart ?

If that not empty the cart, can you provide a step by step procedure in order to try to reproduce your cart issue.
Awaiting news from you.

Regards

Hello,

I just analysed the Paypal Express in order to see the root issue, and right now I don't understand how you can be back on the checkout... Where did you get your Paypal Express plugin ?

Regards

Hello,

I just want to confirm that this is the default HikaShop Paypal Express plugin as I'm unable to understand how you can have this kind of result.
And there is something more, I don't understand in this screenshot :

I don't know how this parameters can be here, and especially if you leave the Return Url input empty in the your payment configuration...
Did you set it in your Paypal account ?... Does this tell you something ?
Awaiting news from you

Regards

Hi,

Is the page completely blank or only the main area ?
If it's only the main area, then it means that your template is not displaying the messages added by HikaShop.
HikaShop uses the core Joomla messaging system to display messages on your website so if you don't see any message when you don't enter correct information during the checkout process, that's probably because your Joomla template does not contain the tag to display Joomla messages: <jdoc:include type="message" />

Or sometimes, your template has an option to turn that display off. So first, check about such option in your template options screen and turn it on.
If you don't find it, please edit the index.php file from your template and make sure the tag <jdoc:include type="message" /> is added to it.
If not, please add it just before the tag <jdoc:include type="component" />
This tag should already be present in all templates.

If the page is completely blank, it means that there is a fatal error during the processing of that page. In that case, please activate the "error reporting" and "debug mode" settings of the Joomla configuration and try again. You should then get some error message on that blank page which will help us understand what's going on. Also, in that case, please provide the version number of your HikaShop.