Invalid token when checking out :(

I just tried and it's working fine for me on your website.

With the 1.3.4 release, a default shipping method is now selected by default during the checkout where before you had to click next to validate it.

Usually if you login through hikashop, you should not loose your cart and continue the checkout.

the version of mootools shouldn't change nothing if you use the latest version as we worked on the compatibility with joomla 1.6 which uses mootools 1.2 instead of the 1.1 version of joomla 1.5.

All in all, it would be great if you could post step-by-step instructions to reproduce the problems you're talking about on your website. That would help us being able to reproduce them and fix them if there are really bugs.

Hi,

Which version of hikashop do you use ? We improved the shipping selection in the latest version to automatically select it so that users aren't confused as to why they need to click on next and it shows almost the same page.

I'm not sure I understand your question. There is only a "next" button in the checkout. There is no update button.

It's not really possible to know when the checkout will end with the default checkout workflow. If the user changes the shipping method or the payment method, the system will display again the same page because something changed in the order information.
You could know that if you had a checkout workflow with a final step where users couldn't modify the information.

For example, if you had the checkout workflow login_address_shipping_payment_cart_coupon,cart_status_confirm,end that would enable you to display a different button in the second step by editing step.php file of the view checkout via the menu display->views. However, that's not something we can add in HikaShop by default because it won't work with most checkout workflows. That's clearly customization which only the person building the website can do based on the checkout workflow he decides to use.

You you give us a link to the product on which the "add to cart" button makes the product disappear ? Do you see any differences between the products which work and the ones which don't ?

I just tried on your website and it worked for me trying to buy the Nanopad.

There must be something interfering somewhere. Maybe you have some cache activated somewhere in modules or something ?
www.theartofjoomla.com/joomla-caching-explained.html

Maybe some cache in your browser ? Which browser do you use ? If you try with another browser, do you have the same issues ? If you clean the cache of your browser, does it work ?

I tried to access your website and didn't had any problem with IE8 either. I'm able to add products to the cart, remove them and go to the checkout. No errors at all.

Yes, I tried several times the operation to add/remove products and go to the checkout with several browsers as well. Every time, it worked.

Do you have the cache plugin enabled maybe ?

There must be something related to cache.

Did you try to use your website with another browser ?

This "invalid token" issue should be related to cache. But since I don't see the problem and you see it, I'm thinking the problem might be due to your browser or maybe an option in your browser. It could also be a problem of proxy, as proxies can also cache pages.
That's why I asked you to try with another browser.
Or maybe you could try to browse your website from another computer...I don't know. There must be something...The problem is to identify which piece is caching the pages.
Some links which refer to the invalid token issue:
blog.opensourcenetwork.eu/blog/administr...-joomla-login-module
forum.joomla.org/viewtopic.php?p=1612712...2f0d28b8487#p1612712

Of course, you could edit the controller files in the folder components/com_hikashop/controllers and remove the token checks from there: JRequest::checkToken('request')...That will avoid the blank page. However, that won't fix the real problem which must have something to do with cache and you will still have problems adding stuff to the cart etc , without even talking about the fact that it will remove the security added by the tokens check.