About the payment process ...

I've got a question :

If during final checkout a customer choose for his payment the paypal option and then proceed .. he is redirecting to the paypal website. But if he stops there and doesn't pay ... he does receive an email for his order ... of course the order is not validated but he still receives this email (I guess the email is sent as soon as he is clicking on 'proceed'..

Would it be possible that the customer receives a different email if the payment is not done ? or somewhere it could be given him the opportunity to do so .. because if he left paypal for whatever reason he can't go back there ... the order is created in the database and will never be used ...

Can we do that ?

But can we make different emails for customers who didn't go throught the all process ?
or maybe after a fews days ... an email would be sent automatically to remind them they've got an ongoing order ?

About the fact that users would be able to go back to paypal .. is it possible in both commercial evrsions essential and buisness ? or only in buisness ? and still about this function is it from the ongoing orders cpanel ?

The most important thing about me is :

WOuld it be possible to send this email only when the payment is made ...?

Hi Nicolas

Just wanted to inform you that many users requested the following when using Virtuermart. I do not like the idea, but that is entirely up to you to see what you want to do with it.

What many users requested, and what was not possible in VM (not without hacks), was that there would be NO email sent when there was no payment/order status not changed to confirmed. Almost as if they did not want to know about a new order if it was not payed.

I don't agree with that feature request, but I am just telling you as you might consider it for Hikashop.

Regards
David

Hi.
I definitely don't want an email sent out when the order is created, just when the payment is finalized.

In testing, it sends out an email with the subject "Your order No. xxx is now confirmed" and in the subject it says, we are pleased to confirm the creation of your order no . . . x .x x. x. blah, blah

I do not want this email sent out. I think it is confusing and I can only imagine all the emails I will receive from people that bail from the shopping cart.

I do have the business edition, so maybe if I use the "Pay later" option, will they receive the email?

I tried the code mentioned in the posts: $data->customer->user_email = ''; and I put it at the bottom of the creation email, but I still get the emails.

Suggestions?

Thanks.

Thanks for your help.

I probably made a silly error. I simply put the code at the bottom of the creation email. I was probably supposed to change something else . . . .