Products on Category Menu Disappeared

i think maybe this is the problem,
when i go to the categoires on hikashop, most of them are set to "product category" instead of the correct one (example the attached screen shot was orginally set to "lighting" category)

as you can see there is an error message coming up when i change it and try saving.
Same thing happen on the other categories as well.

Hello,

We activated the FTP with the login details we previously sent, please check.


Kind Regards,

Hi,

@wolfhome
Do you mean for the parent category option ?
Could you try to use the "Rebuild" button in the toolbar on the category listing page in backend and then try to save again ?

@Konstantin1996
The issue is due to the override you have on the view "category / listing". I tried to remove it and it then worked as expected.
I put it back to your version, but please consider to do a backup remove the override and port back your modifications.

Hello,

How can I remove the override please guide me.

Kind Regards,

i did that as well and it still did not work, and yeah i mean the paretn category option, it just won't let me change it from "product category"

Hi,

@Konstantin1996
Go in the menu Display>Views and search for the view file. Then, in the "remove customization" column, you'll find a x icon that you can use to delete the override on the view file.

@wolfhome
Could you provide a backend access via our contact form ? (with a link to that topic).
hikashop.com/support/contact-us.html

I sent over the info.

Hi,

@wolfhome:
I just tried to create a new category and set a parent category, no issues. Everything seems to be working as expected.
After looking deeply at your screenshot, I see that you were trying to apply the current category as main category.
You category is "Lighting" and you were selecting "Lighting" as parent category, that can't work

Which file should i look for? i can not find the "view file" can you please be specific.

Kind Regards,

I understand what you mean and i realise that after i posted, however the problem still exist on the front end where the categories are not displaying at all.

Products display ok, but now categories, if you click on any of the main category on my menu you will see it's coming up blank.

Hi,

@Konstantin1996:
The view to edit is "cateegory / listing" as on this screenshot: take.ms/V0NTZ

@wolfhome:
What is the menu used in backend to display the content ? You have a lot of menus actually.

hi, sorry for the late reply
its the one called swmegamenu

Hi,

After a lot of debug, views modifications, etc.
I saw that it was only a css property which were hiding the content:

#tz-component .hikashop_categories_listing_main .hikashop_subcategories_listing .hikashop_subcategories {
    display: none;
}

Hi, i removed that line but still no categories are showing up.

Hi,

The property was applied but due to the cache the changes were not displayed.