Payment Log File empty

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11 years 11 months ago #81743

Hi,
when I click in the configuration/files "See the report" button of the payment log file, it's empty.
I get the message "The log file is empty /var/www/vhosts/____.com/httpdocs/media/com_hikashop/upload/safe/logs/report_payment.log"

Do you have an idea ?
Regards

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  • MODERATOR
11 years 11 months ago #81778

Hi,

The payment log report is field by payment plugin only if the debug mode is activated.
So, if your payment log is empty, it maybe not a real problem.

After that, if your payment plugin is in debug mode and your log is empty, you could check permissions on the file, see if Joomla can write.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: codewarrior

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11 years 11 months ago #81932

Ok, thanks a lot

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