Error 10746: This transaction Can not Be Processed

  • Posts: 7
  • Thank you received: 0
12 years 5 months ago #54052

Hi
I have problem when I want to make a payment.
I have the following message: "Error 10746: This transaction Can not Be Processed. Please use a valid country on the billing address."
How to solve this problem please?...

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
12 years 5 months ago #54060

Hello,

The problem seem to be coming from the billing address, can you do another test of purchase and tell me what was your billing address ?

Please Log in or Create an account to join the conversation.

  • Posts: 7
  • Thank you received: 0
12 years 5 months ago #54075

my billing address are :

M. GNENEMA MAMADOU SORO
01BP1298
225 ABIDJAN Lagunes
Cote D'Ivoire
Téléphone: 07128808

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
12 years 5 months ago #54176

You should be able to solve the problem by changing the "no shipping" and/or the "address override" options of the paypal plugin on your website.

Please Log in or Create an account to join the conversation.

  • Posts: 7
  • Thank you received: 0
12 years 5 months ago #54426

hello,
there are several HikaShop plugin installed. what is the name of plagin I should use for editing?

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
12 years 5 months ago #54453

I don't understand your question. Please explain more.

Please Log in or Create an account to join the conversation.

  • Posts: 7
  • Thank you received: 0
12 years 5 months ago #54515

Where do I go to change the options "no shipping" and / or the "address override" in the plugin?
because I can not find.

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
12 years 5 months ago #54516

It's in the PayPal method options screen:
www.hikashop.com/en/support/documentatio...ent-paypal-form.html

The following user(s) said Thank You: Mohamed Thelji

Please Log in or Create an account to join the conversation.

Time to create page: 0.069 seconds
Powered by Kunena Forum