Problem with Customer listing page

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11 years 4 months ago #112650

Hi
When adding a customer to a new order I used the filter for finding her, which didn't work BTW, I had to manually select the user in the list. I left the name in the filter field though and now when I go to look at this customer in the order I set up the popup is blank. Whats even worse is that when clicking on Customers in the Customers dropdown gives me this!






EDIT:
Solved itself by restarting browser but frontend still has a problem as below!

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Last edit: 11 years 4 months ago by Kaffeman.

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11 years 4 months ago #112652

Also, when going to my account in the frontend and there to the adress page I can't add a new adress or edit the old one. Nothing happens when pressing the corresponding button.

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11 years 4 months ago #112661

Hi,

Which version of HikaShop are you using ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 4 months ago #112665

Using latest version 2.2.0 and Joomla 3.1.1

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11 years 4 months ago #112679

Hi,

Can you send me a link to your website for testing purpose, then I'll probably be able to reproduce the issue by myself ?

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11 years 4 months ago #112681

Sure
www.puterfreak.se

The REAL problem is only in frontend now. AS long as I'm not filtering users in backend.

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11 years 4 months ago #112698

Ok,

I tested it through your website and your "address page" seems to be working fine, I successfully added different addresses and changed my billing/shipping address.

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11 years 4 months ago #112705

Mohamed Thelji wrote: Ok,

I tested it through your website and your "address page" seems to be working fine, I successfully added different addresses and changed my billing/shipping address.

??
In the frontend?
It doesn't work in either FireFox or Chrome for me.

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11 years 4 months ago #112972

Ok, Can you clear your cache and try it by creating a new user account and buying something ?

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11 years 4 months ago #112989

Did that just now and no, does not work anyway!

Hmmm, maybe I should clarify that I'm not using the link on the checkout page but the one in the TOP RIGHT menu.

Last edit: 11 years 4 months ago by Kaffeman.

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11 years 4 months ago #113021

It's always working for me regardless of the link which is redirecting me to your checkout I can add an address through the address popup :



What do you mean by :

I'm not using the link on the checkout page but the one in the TOP RIGHT menu.

Can you explain it to me with some screenshots for example ?

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11 years 4 months ago #113038

Screenshots comming right up:
From the store frontend.


You click here at the top

Then you see this which is the control panel from Hikashop


Finally you come here and it's these two buttons that, for me atleast, isn't working.


Pointing at them and looking at the links, they go nowhere: www.puterfreak.se/index.php/mitt-konto/address#
I'm not 100% certain but I do think that they have worked before.

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11 years 4 months ago #113057

Ok, I can now reproduce your problem, can you try to download and install again the latest version ? If the problem remains, can you switch to another template, and tell me if your still have the problem ?

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11 years 4 months ago #113183

Reupdated with latest package, no luck. Using a different template on that page gave nothing either.

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11 years 4 months ago #113300

Hi,

I think that the problem come from the popup system:
www.hikashop.com/fr/forum/2-general-talk...-working.html#113282

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11 years 4 months ago #113327

The popup was set to Inherit, setting it to Mootools fixed it so everything is working as it should now.

Thank You

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