Fed-Ex -

-- url of the page with the problem -- : www.canoneducation.com
-- HikaShop version -- : 2.2.0
-- Joomla version -- : 3.1.5
-- PHP version -- : 5.3.14
-- Browser(s) name and version -- : Firefox / IE - Any
-- Error-message(debug-mod must be tuned on) -- :

Message
This shipment qualifies for FedEx Home Delivery. Please resubmit your request with serviceType Ground Home Delivery.
There are no valid services available.

Hi,

The temporary solution will be to unpublish the FedEx Ground (USA, PUERTO RICO) service and use the FedEx Ground (Home Delivery) (USA, PUERTO RICO) service.
Then your FedEx shipping method won't display any error message.

Thanks, Mohamed.

Our company ships to both residences and businesses. Won't I need both options activated?

Also, you mentioned the temporary solution... Is there a more permanent solution in the works?

Thanks for your help.

I'm currently working on a fix regarding the FedEx Ground issue, so yes I think that there will be a " more permanent solution".

Excellent, Mohamed. Do you have an estimated time frame on that?

Thanks!

Hi,

Here is the last version of the FedEx shipping method (with my fix), can you test it with it ?

Though I haven't thoroughly tested it, I did install it and it does display both Fed-Ex Ground Rate as well as Home Delivery with two different rates. So it looks as though it worked. Thanks!

Question... When I select to display my company's discounted rates, the rates don't change but fewer options are displayed. My company does a LOT of freight with Fed-Ex and have deeply discounted rates.

Different bug?

Furthermore, it automatically selects a shipping option even with several choices. I have selected "If only one method is available" in "Auto select default shipping and payment methods" in the Configuration --> Shipping & Payment tab.

Am I missing something?

Thanks.

Hi,

1. I'm currently working on the FedEx "discounted rates" option.

2. Regarding the "Auto submit shipping and payment methods selection" option, we just fixed it, you'll just have to :
- Edit the "YOURWEBSITE\components\com_hikashop\views\checkout\view.html.php" file
- Add this code :

if($auto_select_default == 1 && count($usable_rates) > 1)
	$auto_select_default = 0;

if(is_array($usable_rates) && count($usable_rates)){
	$method = reset($usable_rates);
$config =& hikashop_config();
$auto_select_default = $config->get('auto_select_default',2);

After adding that code I get the following error:

Parse error: syntax error, unexpected $end, expecting T_FUNCTION in /...../components/com_hikashop/views/checkout/view.html.php on line 796

if($auto_select_default == 1 && count($usable_rates) > 1)
				$auto_select_default = 0;


			if(is_array($usable_rates) && count($usable_rates)){
				$method = reset($usable_rates);
				$config =& hikashop_config();
				$auto_select_default = $config->get('auto_select_default',2);

				
			if($auto_select_default && empty($shipping_id) && count($usable_rates)) {
				$rates = array();
				$shipping_id = array();
				$shipping_method = array();
				foreach($shipping_groups as $key => $shipping_group) {
					$p = reset($shipping_group->shippings);
					foreach($usable_rates as $rate) {
						if($rate->shipping_id == $p) {
							$rates[] = $rate;
							$shipping_id[] = $rate->shipping_id.'@'.$key;
							$shipping_method[] = $rate->shipping_type.'@'.$key;

							break;
						}
					}
				}

My bad, I switch the code to add and the location, so you'll just have to :
- Revert your changes
- Add this code :

if($auto_select_default == 1 && count($usable_rates) > 1)
	$auto_select_default = 0;

if(is_array($usable_rates) && count($usable_rates)){
	$method = reset($usable_rates);
$config =& hikashop_config();
$auto_select_default = $config->get('auto_select_default',2);

That worked. Thanks, Mohamed. LOVE this component.

Please post to the thread when you get the "Display Discounted Rates" vs. Public rates worked out.

Thanks again!

Hi again,
Can you test it with this last version of the FedEx shipping method ?

I installed the new plugin over the old one (didn't uninstall the old one first). Nothing seemed to change in regards to the "Public Rates" vs. "Display Discounted Rates".

I assume that value should be changing?

Thanks.

Furthermore, I've noticed that on the checkout page that I can't seem to re-order the Shipping methods. I change the order in the admin area, but they don't seem to change on the front.

Something I haven't configured correctly, or a bug?

Thanks!

Hi,
1. Regarding the ordering, I think that this is probably coming from a cache issue, you should then login/logout from your website and test it again.

2. Can you send me a temporary access to your back-end, then I'll be able to directly test it through your website ?

Thanks .

Private Message sent.

Thanks!

Hi,
I've done some tests with your FedEx account, and it seems like your account don't have any access to any "FedEx discount".
So are you sure that you have access to this kind of discount, if not can you contact and ask FedEx about this ?

Our company ships very significant amounts with Fed-Ex and has some great discounts. I'll have to contact their tech support and see if the meter ID needs to be reset.

Thanks for your help.

EDIT:
To help make sure we're on the same page, I'm facing three issues (potentially related):

1. Can't Reorder the Shipping Methods during checkout (I've tried clearing cache and logging out/in) (CAN modify list order for payment plugins-- just shipping that isn't working)
2. Only displaying Discounted Rates on Front End (checked with FedEx and they verified they are passing both values back)
3. Link for "Select an Option" next to "Product Tax Category" on the FedEx Plugin does nothing