Tax zones and customer type

-- HikaShop version -- : 2.2.1
-- Joomla version -- : 3.1.5
-- PHP version -- : 5.1

Hi,

I've setted 2 tax zones assigned to different customer types according to laws.

First tax zone is Italy, where I apply 21% of VAT to all customer types.
Second tax zone is Europe (default zone of Hikashop, including Italy) where I apply 21% of VAT only to individuals.

I've done some tests, so:

Individual customer OUT EU -> NO VAt applied -> OK
Company with VAT OUT EU -> NO VAt applied -> OK
Indivual customer in Italy -> VAt applied -> OK
Company with VAT in Italy -> VAt applied -> OK
Company with VAT IN EU -> NO VAt applied -> OK

Individual customer IN EU -> NO VAt applied -> FALSE, vat should be applied in this case but it's not applied!

Something misconfigured or a bug?

Ok, I've found it.

The default registration address type wasn't setted to Individual as default.

Hi,
si there a documentation on how to set something like this step by step?

I read documentation on taxes setup ( www.hikashop.com/support/support/documen...axation-listing.html ) but for instance is not specified hot to set different customers per different zone (if I don't miss it).

Plus, when I read "Also, you might need to create tax zones in the zones management screen..." the zone management screen is the screen Hikashop->System->Zone? Have I to add 2 more zones (EU and NOT EU)? Then add all relatives subzones to them?

Is there any specific EU tax zone rules documentation?

Thanks in advance!

Hi,
If you want to set a tax for specific customers in a specific zone, you'll just have to :
1. Create a tax zone through "Hikashop->System->Zones".
2. Set the "Zone" option of your tax configuration screen to this zone
3. Use access levels to enable only few customers to access to this tax

Note that Access levels are only available through the business version of Hikashop.

Hi Mohamed,
THANK you so much!

While I'm doing a bank transfer for business edition I ordered right now, I wonder how hikashop record the customer in the proper ACL.
I mean, the shop is based in Spain and for the same zone (Spain) I need two different ACL, one for private customers and one for companies. How does hikashop recognize what ACL is appropriate? Is it based on region the customer selected and VAT field during registration process?

Thanks in advance!

Hi,

To differentiate the companies and private users, you can enable the option "VAT number check" in Configuration > Main > Taxes. And enable the VAT custom field in the address table. That allow you to have different taxes depending on the user status.

If you want to place the customer in a special group, you will probably need to use a third extension.

Hi Xavier,
Thank you for your reply.

Yes, I've already did it.

Referring to Mohamed "3. Use access levels to enable only few customers to access to this tax", what does it means? It's needed in order to hikashop recognize private or companies / zone and so on?

Aaahhaaaaa!

Thanks Nicolas, I'll try it out.

Thanks a lot for your explanation!