Taxes Rounding when they shouldn't

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10 years 9 months ago #142468

-- url of the page with the problem -- : dcwebserv.com/staging/eq-redo/
-- HikaShop version -- : 2.2.3
-- Joomla version -- : 2.5.17
-- PHP version -- : 5.3.3
-- Browser(s) name and version -- : IE 10
-- Error-message(debug-mod must be tuned on) -- : Error_message

I'm having an issue where I have taxes set to NOT round in the configuration, but when the amount is sending to PayPal, the taxes are being rounded. Paypal then rejects the order because there is a discrepancy in the amount. Here are some screenshots:
Tax Configuration:



Price in Shopping cart in the step prior to sending to PayPal:


Price showing in PayPal:

Attachments:

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10 years 9 months ago #142487

Hi there,

I think it's actually logical. You send the details of the order to paypal (I guess the tax is 2.099) which will round it and get 2.10.
So it does not correspond to the total you also give. Two solutions to avoid the problem:
- Enable the round feature of Hikashop
- Do not send details to paypal (it's an option in the Paypal payment method plugin)

i hope this will help you.

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10 years 9 months ago #142489

Thanks much! I chose to enable rounding and I think it works fine.

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10 years 9 months ago #143555

So I'm revisting this topic because we just had another occurence of this - but it was due to a 10% discount not rounding.

The discount on our Shopping cart came to $16.995 but when it got to PayPal it was rounded to $17.00. So - the notification back to us from PayPal was refused due to an invalid amount.

I would love it if the discount amount rounded in the Hikashop prior to sending to PayPal - just as the taxes do. Any chance of this? Is it already available and I'm just not seeing it?

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10 years 9 months ago #143821

Could you try the other solution (not sending details)?

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10 years 9 months ago #143831

No - I should not have to compromise how I want the order sent to PayPal because the shopping cart software has a bug. PayPal is totaling correctly - the shopping cart is not.

I have another topic in this forum that has more details here:
Order Total Incorrect on Site

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10 years 9 months ago #143845

I'll close this topic and continue in the other one.

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