The system counts in wrong way the product's tax

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9 years 11 months ago #181976

-- url of the page with the problem -- : www.rioteradeipensieri.org/
-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : Firefox 33.1

Hi,
I've this issue.
The system counts in wrong way the product's tax. I.E. If I'm not logged in joomla the tax is right, but if i'm not logged in joomla the system counts double (in Italy tax is 22%, it counts 44%).

I've just tried to use default display view, but I think that the problem is before.

I didn't set any ACL in price setup.

I've attached screenshot to explain better the issue.

Can you help me.

Thank you


Antonio

Attachments:
Last edit: 9 years 11 months ago by 42bit.

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9 years 11 months ago #181989

Hello Antonio,
Can you show me how did you configured :
- Your product price
- Your taxes
Through some screenshots ?
Thanks.

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9 years 11 months ago #182080

Yes of course,

In attachments.

Thanks

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9 years 11 months ago #182137

Hello Antonio, I also have the same problem, you have found the solution?
Thanks
Romeo

Ciao Antonio, ho anch'io lo stesso problema, tu hai trovato la soluzione?
Grazie
Romeo

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9 years 11 months ago #182141

Hi Romeo, no yet!

Support did not answer me yet!

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9 years 11 months ago #182086

You should unpublish the "Italia" tax.

The following user(s) said Thank You: 42bit

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9 years 11 months ago #182191

Ok, It works well now!
Thanks for your support.

Antonio

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