Taxes not working all of the time,

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9 years 8 months ago #193372

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 2.5.19
-- PHP version -- : 5
-- Browser(s) name and version -- : mozilla/ latest
-- Error-message(debug-mod must be tuned on) -- : unable to get taxes working ,even though all seems fine in configuration.It workes fine for two or three days then it just wont work.Read the info avaiable but still nothing.

unable to get taxes working ,even though all seems fine in configuration.It workes fine for two or three days then it just wont work.Read the info avaiable but still nothing.

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9 years 8 months ago #193380

Hi,

It could be that the 'main tax zone' of your HikaShop configuration has been set to something else than the UK.
It could be that the products are set to another tax category than the "default tax category".
Basically, you should check all the points listed in this FAQ:
www.hikashop.com/support/support/documen...ion-listing.html#faq

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9 years 8 months ago #193502

check all in there and it seems all ok ,but still not working.

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9 years 8 months ago #193503

i gave you the access to website so that if you have some time to take a look, and ofcourse tell me what am i doing wrong. Cheers

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9 years 8 months ago #193577

I didn't receive any access, either via our contact form or in private messages from you.
Please use our contact form in order to send the access and add in your message a link to this thread.

www.hikashop.com/support/contact-us.html

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