Taxes not working

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9 years 8 months ago #193591

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.0
-- PHP version -- : 5.4.35
-- Browser(s) name and version -- : Chrome

I want to apply two types of taxes TPS and TVQ @ 5% and 9.975 % respectively regardless of zones, addresses or anything else. could you please help.
I spent two days trying to figure out how to apply taxes and it is still not working.

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9 years 8 months ago #193594

Hi,

Please re-download HIkaShop 2.4.0 and then, re-set the setting "main tax zone" and save your HikaShop configuration.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 8 months ago #193595

Thank you for your reply, what do you mean re-set main tax zone?

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9 years 8 months ago #193637

Go in the HikaShop configuration, make sure that the correct value is entered in the "main tax zone" option and click on the "save" button at the top. Note that you'll also have to clear your user session in order to see the change (open the website with another browser for example).

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