Taxes not applied

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9 years 7 months ago #199308

-- HikaShop version -- : 2.4.0

Hi,

I have read all these forum posts, and still can't figure out how to set up a simple tax.

I would like the prices I input into my products to be the prices without Tax. I would like only people from the UK to be charged with 20% tax, which should be shown and added at the checkout.

I have set up tax rule for UK with UK tax rate (previously set up) in the default tax zone. I have set my main tax zone to USA. All products have the default tax zone.

I am not sure what else to do, nothing shows up for UK customers in the checkout.

Please help
Anni

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9 years 7 months ago #199328

Hi,

Please provide a screenshot of the settings of your tax rule so that we can see how you configured it.

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9 years 7 months ago #199430

Thanks for taking a look at this. All products are set to default tax category.






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  • Posts: 82863
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  • MODERATOR
9 years 6 months ago #199894

Hi,

Unselect the "customer type" that is set in your tax rule and save it.
If you can't remove it, download again the latest version install package and install it on your website to add a patch for that to work properly.
That's the only thing I can see which could be a problem on your screenshots.
If that doesn't help, I would recommend that you check each point of this FAQ:
www.hikashop.com/support/support/documen...ion-listing.html#faq

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