Incorrect EU VAT

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7 years 9 months ago #260425

-- HikaShop version -- : 3.0.0
-- Joomla version -- : 3.6.5
-- PHP version -- : 7.1.1

Hi there is a problem with the definition of VAT. Not determined correctly the country that was introduced or by localization by the IP.

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7 years 9 months ago #260430

Hi,

Can you provide a screenshot of your tax rules ?
Can you also provide a screenshot of the Greece zone settings and one for the UK zone settings ?

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7 years 9 months ago #260499

Hi i am from Bulgaria and only tested with Greek tax rules. Any country can put no change in the tax rule.

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Last edit: 7 years 9 months ago by neo191987.

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7 years 9 months ago #260511

Hi,

It's normal it works like that.
There are no zones selected in your tax rules. Edit them, and select the country for which you want the tax rules to apply and save.
Then, the tax rate of the tax rule will only apply if the address is in the zone of the tax rule.
Otherwise, if there are no zones in a tax rule, it mean that it applies to all the zones.

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7 years 9 months ago #260538

Thanks. I found out how to do it.

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7 years 9 months ago #260541

I noticed why I took it as a bug - because in previous versions these settings were automatic now be entered manually. :)

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7 years 9 months ago #260550

Hi,

No. The tax rules are not entered by default.
If you want to get all the European tax rules added automatically, you have to install a plugin:
www.hikashop.com/support/2-uncategorised...html#doc_tax_package

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7 years 9 months ago #260628

Hi, I exactly from thence it I downloaded recently, but I know that half a year ago when it tested were synchronized by default with each country of the European Union and must now do as you explained to me - to me is not a problem, it is important that work.

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7 years 9 months ago #260713

Hi,

The plugin download has always been available on that link and there is no system to synchronize them by default.
There is an option on the install wizard in order to download the plugin and install it for you, but if you skipped the wizard when installing HikaShop, or simply forgot to turn on that option in the wizard, or if you used a template startup package were HikaShop was already preinstalled, then it's totally normal that you didn't get the tax rules added automatically like you experienced before.

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