Deference between total order, and overview Tax Rules totals

Hi,

I supposing that you're referring to that thread :
www.hikashop.com/forum/install-update/89...ax-rates.html#280152
However, on that thread, you were saying that the issue was solved.
So is that a new issue ?
I've seen your youtube video but it doesn't have any information on how the coupon is configured or the details of the order with the coupon.
So I can't conclude on anything to help solve the issue.

Hi,

So, in the rates listing, which is not correct ? The tax total amount or the untaxed total amount ? Or both ?

Hi,

Ok. Then try changing the line from the other thread to:
$tax_amount = $taxes_info->tax_amount + @$taxes_info->tax_amount_for_coupon;

Otherwise, please provide a concreate example so that we can have precise information, like a screenshot of the order details for the order creating the difference.

HI,

Thanks, but that's not what I asked. What I need is a screenshot of the details of the order where you have that coupon. You can blur the user data. What I need to see is the product price, tax, the additional area prices, etc.
Please provide the information we ask so that we can move forward. It's the third time I'm asking for it. Is there a reason you don't want to provide that ?

Hi,

Ok, that's great thanks.
Now, can you tell me if the "show taxed prices" setting is activated or not in your HikaShop configuration ?
And also, can you go in the menu System>Mass actions, create a new mass action on the "order" data with a filter on the "order column" order_id with the value 1616 and with an action "display the values" with the order_tax_info, order_discount_price and order_discount_tax columns check and click on the "process" button ?
That will give you a table with data directly from the database for that order.
That will help us better understand the situation if you can provide that data for that order.

Hi,

Ok, thanks !

You need to use that line of code:
$tax_amount = $taxes_info->tax_amount + $v->order_discount_price - $v->order_discount_tax;

And you also have to change the line:
$database->setQuery('SELECT order_tax_info, order_currency_id FROM '.hikashop_table('order').$filters);

to:
$database->setQuery('SELECT order_tax_info, order_currency_id, order_discount_price, order_discount_tax FROM '.hikashop_table('order').$filters);

in that same file.
That should normally work fine after that.

Hello,

In my opinion, only the coupon amount of the totals must be added to the VAT summary, then it is correct.

Hello,

But Nicolas proposed you a patch to add that coupon value to adjust the total :

You need to use that line of code:
$tax_amount = $taxes_info->tax_amount + $v->order_discount_price - $v->order_discount_tax;

In my opinion, only the coupon amount of the totals must be added to the VAT summary, then it is correct.

Hi,

I'm sorry but it's still not clear.
Do you mean that you've made the last changes I told you to do but you didn't see any difference in the calculations before/after the change ?

If so, I don't see how that's possible. And to look deeper into it, I guess we'll have to ask you a backend access and a FTP access to your website so that we can look at the data, check the changes and debug if necessary so that we can directly test the patch.
Could you provide these along with a link to this thread via our contact form ? www.hikashop.com/support/contact-us.html

If not, then it means that the patch is correct and we can close this thread. so I'm not sure why you're explaining again the situation since we already know the difference comes from the coupon value ?