Setting up taxes in Canada

-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.8
-- PHP version -- : 5.6
-- Browser(s) name and version -- : firefox

I am creating an e-Commerce site for a business located in Quebec selling to customers in different parts of Canada and I am trying to set up the taxes component.

In some provinces like Quebec there are 2 taxes PST and GST which are cumulative ( GST = 5% x Price + PST = 9.975% x Price to give a total of 15%). In other provinces like Ontario the is one harmonized tax ( HST 13%).

Attached are screen shots of my setup. I tried a lot of permutation without success.

Zones

Rates
Tax rules
Tax categories
Product with 2 taxes
Product with PST (TPS in French)


I do not quite understand how the cumulative works.

I am not sure I set up the Zones Correctly. I have set up a Zone for Canada with 2 zub-zones one for Quebec and one for Ontario, but I see there are State zones and Tax Zones, I do not understand the difference and when either should be used.

I thought the taxes rate would be applied according to the address of the customer. But if, in the product, I have the 2 Quebec taxes, and the customer is from Ontario, the Quebec taxes are applied. Vice versa, if I have the Ontario tax in the product and the customer is from Quebec, the Ontario tax is applied.

I read the document «Taxation rules listing» where you state that in taxation rules screen «You will have to explain to the system which tax rate needs to be used in which zone for which type of customer» My question is HOW DO I DO THAT?

Great, I followed your instructions and it works. I even see both taxes in Quebec.

GENIAL!! Merci beaucoup Nicolas

Hi Larion476,

This is the first time I've setup a store with HikaShop and it happens to be in Quebec. I'm having trouble with the tax settings but it appears as though you've had success.

Could you please post the revised screenshots so that i can match your settings?

Thanks, in advance, as any help is greatly appreciated,

Scott

Thanks for he quick reply!

I've attached as screenshot of my tax Rates.

Based on the info you provided I setup 1 tax category (Canada) and applied individual rules for each province. Provinces with GST (Canada) and PST (Provincial Tax) I set as cumulative, whereas provinces with HST (Harmonized tax) that is meant to replace the GST rate I set as non-cumulative.

Is this correct?

Scott

Hi Scot,

Here is what I dd:
1- In System / Taxes/Tax Rules/ Manage tax Categories

• I created a new One Canada

2- In System / Taxes/ Tax Rules/ Rates

• I created rates (Give them meaningful name)
• You need one for each GST, QST, HST for each province

3- In System/Taxes/ Tax Rules New

• Product tax Category: Canada
• Rate One you created
• Cumulative Tax (Yes for Quebec, No for the others)
• Zone The Province for which you created the rule

4- In you product under Prices & Taxes you have to put Tax Category : Canada

The system will calculate the correct taxes based on the address

I have attached snapshot of my current settings, hope that helps.

Thanks for the info, and the quick response!

I think I have set it up correctly but, after reading this article , my tax rates are different from yours. Ex. I have cumulative taxes in 4 prov, not just Quebec.

Does this screenshot look correct to you?

Great to hear!

Yes, I have Canada as default for all items. I'm still in the building stage and my client has yet to provide me with the actual products so it may take a day or so before I can test everything...but I'll let you know if I have an y problems

But, I think I understand the flow now and hopefully I'll be able to troubleshoot any issues.

Thanks for all of your help, the forum saved me hours of trial and error.

Now it's time to tackle the French translations

Have a FANTASTIC day!

Scott

The recipe provided in this discussion doesn't seem to work.
When I compare the taxes calculation to the official calculator ( www.calculconversion.com/calcul-taxes-tps-tvq.html ), the amounts are different.
Let's say I have a product of 18$.
The TPS (5%) will be applied first and = 0.9
The GST (9.975%) will be applied next and = 1.8
For a total of 20.70$.

In Hikashop, if I associate my product with the option 2 Taxes (which include TPS and GST), the amout of the taxes are 2.43$
Curiously, the Grand Total is the right one.

I notice in your screen capture that you tested the checkout but the problem is actually at the level of the cart module. I attached a screen capture.

The Tax calculation plugin you mentionned is disabled. There is no discount.

I renamed the cart but the problem is still there. I also reinstalled Hikashop just in case but it doesn't help either.

I know there is some more tweaking done in Hikashop -> Display -> Views but I'm not sure which are related to the cart. With the filter, there is 31 different views. Can you tell where to look for?

Hello,

Can you eventually test it with one of the default Joomla front-end template and test it ? Thank you!

Kind regards,
Mohamed Thelji.

Does not work either. Do you want to go "behind the scene" ? If so, just let me know where I can send credential. Thank you.

I have the latest version of Hikashop. I also put back in place my custom cart.php file since the problem was not related to that.
I will send you access in the contact form.

Hello,

Thanks for these informations we successfully reproduced it on your end, so we'll also test it on our end and send you a fix as soon as possible !

Thanks for your return !
Kind regards,
Mohamed Thelji.