edit address redirects to 404 error

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12 years 9 months ago #40595

Durring checkout if a user edits his address they will see "state undefined*" even if the user has selected a state previously. Then when they press "ok" they will be redirected to a 404 error page.

The site is ipcfix.com/store

I am using joomla 2.5.2, hikashop com_hikashop_business_1.5.6_2012-02-22

I had this problem with joomla 1.7.4 and a previous version of hikashoop, I just upgraded to see if it would fix the problem, it did not.

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12 years 8 months ago #40782

Hi,

That's really strange. The 404 error does not only happens there but also if you take the link of the 1 step and open it manually.
Once you are on the checkout, change your payment method.
The URL will be:
ipcfix.com/store/checkout/step/step-1

If you try to open it in another tab, it won't work.
That should however work since it's the same URL you have on the other page. That's the cause of the address edition problem.
It's a SEF related problem. Could you try to deactivate SEF on your website and try again ?
What are the URLs ? Does it work ?
Do you use a specific SEF component ?

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12 years 8 months ago #40813

I do not use a specific SEF component. I use joomla's :
Search Engine Friendly URLs Yes
Use URL rewriting Yes

When I turn these to no It works as expected minus the SEF urls.
Yet I would still like to have a search engine friendly site and human friendly urls.

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12 years 8 months ago #40911

There must be something else on your website which causes that problem when SEF is turned on as other users with SEF turned on don't have the problem.

I would start with your 404 redirect extension since it's linked to URLs. So you should try to disable it.

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12 years 8 months ago #40914

That was the first thing I tried. And I have it working with your hikashop on a different site.

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12 years 8 months ago #41052

So on the other website it works with that 404 extension and SEF on ?

What other extensions/plugins do you have installed on your website ?

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12 years 8 months ago #41165

here are screen captures of what is installed



Attachments:

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12 years 8 months ago #41329

I don't see any extension standing it in your screenshot.

What would be the system plugins that you don't have installed on your other website ?

If you unpublish them, does it work better ?

What a re the SEF and non SEF links of the address edition iframe (you can use firebug to get that information once the popup is openned)?

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12 years 8 months ago #41342

May be some views was overridden?

p.s.
never hear before about joomla 2.5.2 ;) the last that we have on joomla.org is 2.5.1


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Last edit: 12 years 8 months ago by progreccor.

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