Product Images sized down too small during upload

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12 years 1 month ago #69383

Ok, this wasn't always the case, but it seems that after I inserted some custom code suggested by the moderators here, the image uploader is sizing down everything to 100 px wide regardless of what properties I define on the backend.

The custom PHP changed the product view so that the full image is displayed, with no lightbox preview. It's about the only thing I can thing broke the uploader, because it was working fine before that.

I'm willing to give login credentials to you guys, as I have no idea how hikashops inner workings fucntion PHP wise, and I think it'd save us both time.

Please help, I'm staring at the finish line of completing this site and this is the last bug that needs stomping out!

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12 years 1 month ago #69500

Hi,
I think that you'll just have to :
- Go to "Hikashop->System->Configuration->File/Images"
- Use the "Product page image Height" and "Product page image Width"

Hope this will help you.

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12 years 1 month ago #69506

It did not. As I said, the image uploader is ignoring any settings I've put into any of the image size fields, including this one. Whether I leave it blank or define a finite limit, it still uploads with a max width and size of 100px.

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12 years 1 month ago #69511

Ok,

Then the problem is coming from the fact that you have set the "Image width/height" options to 100, so every uploaded picture will bien resized to 100x100. My solution would be to reupload your images without any values in the "Image width/height" options.

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12 years 1 month ago #69512

That's how it was set when it broke :(

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12 years 1 month ago #69632

Ok, try to add an image another time with this options turned to nothing, and tell me if your picture is resized ?

Last edit: 12 years 1 month ago by Mohamed Thelji.

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12 years 1 month ago #69681

Yes, it still is. Baffling right?

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  • MODERATOR
12 years 1 month ago #69716

Then I'm afraid that we'll have to look at your settings to be able to help you.

Can you provide an access via our contact form ?

Last edit: 12 years 1 month ago by nicolas.

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