Get Invalid Token at frontend login

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11 years 11 months ago #80416

On a site I've build my customer reports that a lot of users now get "Invalid token" when they browse the site.

I can get the same error when trying.

1. Login at the site, on frontpage.
2. Navigate to the shop
3. When in shop it looks like I'm not logged in.
4. Products in basket isn't showed.
5. Try to login again and I get the error "Invalid token"
6. Refresh the browser and everything is OK.


It is hard for them to explain this to their customers.

I have cleared the Cache in Joomla.
Session is handled in Database
No Cache plugins are active.

Problem started to happen yesterday, nothing is changed in setup since start a month ago.
Joomla 2.5.7 Hikashop 2.0

Site is www.meradog.se


Thanks


Jan

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11 years 11 months ago #80435

Hi,

What is your session timeout ?
A token is link to the session so, if a token is invalid it means that the session has expired or is invalid.
Each time a user logout/login, his token would change.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 11 months ago #80439

I asked my customer to check with the webhost they use and it appears that they had implemented Varnish on the server.

This line in the .htaccess file should solve the problem:
Header set Cache-Control "no-cache"

I am waiting to get this fix confirmed but I guess it can only be this since everything has worked perfectly up until yesterday when the host changed the server.


Jan

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11 years 11 months ago #80449

Do you know anything about this solution for Varnish:

massivescale.net/varnish-joomla.html

Jan

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11 years 11 months ago #80547

Varnish is a kind of caching system.
It's highly likely that it indeed comes from that.

The solution proposed by the web host is to deactivate the cache which should indeed solve the problem.

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