Hi,
HikaShop has changed in 9 months, like the support of Joomla 3 and his different design.
Please provide us some details in order to help us to help you.
Without any link, visual, or any precise information we can't know if you really have the same problem and what is the source of this problem.
So for the moment, with the information we have. I don't think we can help you to solve it.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.