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All shop buttons stopped working
13 years 11 months ago #71714
by dforrest
HikaShop Business 2.3.2 on Joomla 1.5.26 + JoomFish 2.1.6 - Multilingual site
All shop buttons stopped working was created by dforrest
I've been fixing problems and removing product errors etc. all day. Now those seem to be fine, but in the meantime, all the buttons related to the shop (add to cart, proceed to checkout, etc.) seem to have stopped working and simply return you to our home page.
Any clues what could be happening? I've cleaned out all my caches (local and server-side), tried different browsers, restarted my computer, but still no dice.
Client would like to launch tomorrow so I would appreciate a speedy reply with any ideas about how to troubleshoot, thanks!
Any clues what could be happening? I've cleaned out all my caches (local and server-side), tried different browsers, restarted my computer, but still no dice.
Client would like to launch tomorrow so I would appreciate a speedy reply with any ideas about how to troubleshoot, thanks!
HikaShop Business 2.3.2 on Joomla 1.5.26 + JoomFish 2.1.6 - Multilingual site
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13 years 11 months ago #71720
by nicolas
Replied by nicolas on topic Re: All shop buttons stopped working
If you want a fast reply, you should give a link to your website.
Your description is too vague so I can't answer. We would have to check the buttons directly on your website to say what's going on.
Your description is too vague so I can't answer. We would have to check the buttons directly on your website to say what's going on.
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13 years 11 months ago #71844
by dforrest
HikaShop Business 2.3.2 on Joomla 1.5.26 + JoomFish 2.1.6 - Multilingual site
Replied by dforrest on topic Re: All shop buttons stopped working
Site is urdapilleta.eu
Will PM you login details, it's offline at the moment, thanks
Will PM you login details, it's offline at the moment, thanks
HikaShop Business 2.3.2 on Joomla 1.5.26 + JoomFish 2.1.6 - Multilingual site
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13 years 11 months ago #72089
by dforrest
HikaShop Business 2.3.2 on Joomla 1.5.26 + JoomFish 2.1.6 - Multilingual site
Replied by dforrest on topic Re: All shop buttons stopped working
Have you been able to have a look? I assume the login is working (it worked for me).
This problem is still continuing and I haven't got a clue what could be the cause.
My client is at a trade fair now and is just waiting for this and one other detail to make the site public, he's anxious to go so I would appreciate any help you can give. Thank you very very much!
This problem is still continuing and I haven't got a clue what could be the cause.
My client is at a trade fair now and is just waiting for this and one other detail to make the site public, he's anxious to go so I would appreciate any help you can give. Thank you very very much!
HikaShop Business 2.3.2 on Joomla 1.5.26 + JoomFish 2.1.6 - Multilingual site
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13 years 11 months ago #72340
by nicolas
Replied by nicolas on topic Re: All shop buttons stopped working
Hi,
I just checked.
Your problem is that you have javascript errors on your pages because of the module mod_ppc_simple_spotlight which uses jquery and creates a conflict with mootools:
www.hikashop.com/en/support/documentatio...ty-issues.html#modal
You should first try the jquery easy plugin as recommended in the documentation.
I just checked.
Your problem is that you have javascript errors on your pages because of the module mod_ppc_simple_spotlight which uses jquery and creates a conflict with mootools:
www.hikashop.com/en/support/documentatio...ty-issues.html#modal
You should first try the jquery easy plugin as recommended in the documentation.
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13 years 11 months ago #72357
by dforrest
HikaShop Business 2.3.2 on Joomla 1.5.26 + JoomFish 2.1.6 - Multilingual site
Replied by dforrest on topic Re: All shop buttons stopped working
Hi,
I installed that module (simple spotlight) perhaps a year ago and it never had this effect until now. I disabled the module but the problem still persisted.
I cannot find jquery easy on joomla.org -- does it still exist?
A "hired gun" helped me find the problem as I'm in a rush.
The problem with the "Add to cart" button was solved with changing the parameter:
HS Configuration > System > Checkout > Use AJAX when possible for add to cart buttons > Set to "NO"
Now all seems to be well, thanks for the effort.
I installed that module (simple spotlight) perhaps a year ago and it never had this effect until now. I disabled the module but the problem still persisted.
I cannot find jquery easy on joomla.org -- does it still exist?
A "hired gun" helped me find the problem as I'm in a rush.
The problem with the "Add to cart" button was solved with changing the parameter:
HS Configuration > System > Checkout > Use AJAX when possible for add to cart buttons > Set to "NO"
Now all seems to be well, thanks for the effort.
HikaShop Business 2.3.2 on Joomla 1.5.26 + JoomFish 2.1.6 - Multilingual site
Please Log in or Create an account to join the conversation.
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