Re: include a custom field in the confirmation emails?

I have created a custom field at the bottom of the order process for customers to relay their allergies to food, requests etc. How do I ensure that that info is included in the confirmation email to the customer as well as the email to the administrator?

Hi

You say that custom emails will be sent in the admin email automatically. All I'm getting in the admin email is the order number and the order total, and a link to the backend for more order details.

If the admin email is supposed to contain all the fields, what am I doing wrong?

And thanks for a great component!

I also found that the actual contents of the order were not in the administrator email. My cheap solution was to copy the code from the creation email and paste it into the administrator email.

I am, however, not able to get the customers name to appear in the administrator email, only the order number. How do I get the customer name to show up in the admin email?

I have also noticed that when people type into my custom field on the front end, the submit button does not do anything the first time you click it. It works once you click it a second time. Any suggestions as this can be confusing for customers.

Cheers

Hello,

I've got a problem with the address_street2 field in the client and admin Email. It's not included in both admin and client Emails.
The first address_street is included o.k. I went over all the parameters and there is no difference between the two.
I've attached a screen shot of both fields.

Guy.

Hi,

You need to edit the views "order / address_template" (backend template) and "address / address_template" (frontend template) and add the entry:

{address_street2}

Thank you Xavier,

I've added the line to the view and it works great.
I've encountered another issue with the same order view. I've created a second phone field for mobile phones. I've added the field and it shows up on the customer login page. But, it is not showing up in the next page with the details.
Checked my DB and the column is there with the right data. It's just not showing in the front end or in the admin and client Emails.

Pleas see attached images.

Thank you again for the quick and kind support.

Guy.

Hi,

If you use:

<?php echo JText::sprintf('MOBILETELEPHONE','{address_telephone2}");?>

MOBILETELEPHONE="Phone: %s"

{address_telephone2}

<?php echo JText::sprintf('TELEPHONE_IN_ADDRESS','{address_telephone2}");?>

Thank you. That was it
Best support EVER!!!

HikaShop Business: 2.4.0

I also try to put a custom field in the customer e-mail.
I created a custom field named "address_geburtsdatum".
I tried several variantions to put it to the e-mail which I found on this forum:

{VAR:ADDRESS_GEBURTSDATUM}
{LINEVAR:ADDRESS_GEBURTSDATUM}
{TXT:ADDRESS_GEBURTSDATUM}
{VAR:address.geburtsdatum}
{VAR:address.address_geburtsdatum}

I added {address_geburtsdatum} to address / address_template.php. order / address_template.php is not existing.

Any ideas?

Thank you very much for your advice! I forgot to add it to the backend template...

Could you tell me also how to add the customers E-Mail Adresse to the template?
It would be strange to add another custom field for it, because the user already provides his e-mail during registration. Do you have another hint for me?

Hi Nicolas,

the customer has to receive the same version of confirmation mail as the user. Therefore I am just using the confirmation mail and send the same mail vie cc to my client.

I added the line {VAR:user.user_email} but the e-mail didn't contain the users e-mail.

Hi,

I just tried and it is working on our end, the email address is well displayed in the email.
Are you using a guest checkout ? Is the plugin "Redirect Joomla registration to HikaShop plugin" enabled ?

In regards to the admin receiving the custom order field in the notification email, would you please tell me where to add the below code in the file? A screen shot would be great. Such as between what characters. I am not a coder.
$fieldsClass = hikashop::get('class.field');
$fields = $fieldsClass->getFields('frontcomp',$data,'order','');
foreach($fields as $fieldName => $oneExtraField) {
echo "\r\n".$fieldsClass->trans($oneExtraField->field_realname).' : '.$fieldsClass->show($oneExtraField,$data->$fieldName);
}
Thank you.

Shouldn't this be true also with custom product fields? I've added a couple of custom product fields that I would like to show on the order confirmation email. On the settings for the custom product field I've set all to "Yes" (see pic), but they are not showing on the customer confirmation emal (nor any other email). Any suggestions?