Returning to shop from PayPal Sandbox

Ottmar
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15 years 2 months ago #21959 by Ottmar

Returning to shop from PayPal Sandbox was created by Ottmar

I'm testing the shop using the payPal Sandbox - when I complete the transaction & return to the shop, the items I've paid for are still in the cart. Here are the settings:

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nicolas
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15 years 2 months ago #21976 by nicolas

Replied by nicolas on topic Re: Returning to shop from PayPal Sandbox

You should look at the option "Clean cart when order is" in the checkout tab of the configuration.

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Ottmar
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15 years 2 months ago #21985 by Ottmar

Replied by Ottmar on topic Re: Returning to shop from PayPal Sandbox

I have that option set to 'confirmed'. The only other option is 'created' - do I set it to that?

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nicolas
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15 years 2 months ago #21996 by nicolas

Replied by nicolas on topic Re: Returning to shop from PayPal Sandbox

Yes, please try that.

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Ottmar
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15 years 2 months ago - 15 years 2 months ago #22033 by Ottmar

Replied by Ottmar on topic Re: Returning to shop from PayPal Sandbox

I changed it to 'created'. The cart is now emptied when the transaction is complete - unfortunately it also empties the cart if the user cancels the payment and returns to the store.

Last edit: 15 years 2 months ago by Ottmar. Reason: better description

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nicolas
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15 years 2 months ago #22051 by nicolas

Replied by nicolas on topic Re: Returning to shop from PayPal Sandbox

Yes, when you set it to created, the cart is emptied when the order is created, before redirecting to paypal.
When set to confirmed, the cart should only be emptied when redirected to the shop after the payment is successful.

I don't know why it's not the case. Whe is the URL on your browser, once you're redirected to your shop ? normally, you should be redirected to the after_end task of the checkout controller where the cart will be emptied if in the session.

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Ottmar
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15 years 2 months ago - 15 years 2 months ago #22052 by Ottmar

Replied by Ottmar on topic Re: Returning to shop from PayPal Sandbox

When I cancel the payment in PayPal, the URL I'm returned to is: component/hikashop/product/listing

When I pay the URL is:

Code:

/index.php?mc_gross=18.00&invoice=22&protection_eligibility=Eligible&address_status=confirmed&item_number1=&payer_id=XYY7DLE2QM4JW&tax=0.00&address_street=XXXXXXXX&payment_date=08%3A32%3A27+Jul+27%2C+2011+PDT&payment_status=Completed&charset=windows-1252&address_zip=SY7+9AH&mc_shipping=0.00&mc_handling=0.00&first_name=Test&mc_fee=0.81&address_country_code=GB&address_name=XXXX+XXXX&notify_version=3.2&custom=&payer_status=verified&business=XXXXXXXXXbiz%40gmail.com&address_country=United+Kingdom&num_cart_items=1&mc_handling1=0.00&address_city=XXXXXXXX&payer_email=XXXXXXXXXXXXXper%40gmail.com&verify_sign=AiPC9BjkCyDFQXbSkoZcgqH3hpacAyg0IuAZ6xqE9TXGrxMaHpyvUxoW&mc_shipping1=0.00&tax1=0.00&payment_type=instant&txn_id=3NJ2696554439192W&last_name=User&receiver_email=XXXXXXXXXXXXXbiz%40gmail.com&item_name1=Total+price&address_state=&payment_fee=&quantity1=1&receiver_id=7VFUL73NMF7QW&txn_type=cart&mc_currency=GBP&mc_gross_1=18.00&residence_country=GB&test_ipn=1&transaction_subject=Shopping+Cart&payment_gross=&merchant_return_link=Return+to+XXXXXXXX's+Test+Store

Only the price is displayed in PayPal, not the products purchased - is this correct??

I've sent you a PM.

Last edit: 15 years 2 months ago by Ottmar.

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nicolas
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15 years 2 months ago #22073 by nicolas

Replied by nicolas on topic Re: Returning to shop from PayPal Sandbox

The URL component/hikashop/product/listing is the default redirect URL when the cart is empty.
But that was not your problem right ? The problem is that you still have the products in the cart after the payment is successful right ? What is the URL during the redirect ?

It's normal that you don't see the products details if you didn't turn on the "send details of the order" option in the plugin.

I'll look at the PM.

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nicolas
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15 years 2 months ago #22084 by nicolas

Replied by nicolas on topic Re: Returning to shop from PayPal Sandbox

I reverted the option "Clean cart when order is" so that I could see the problem but it's working fine...
You probably though that it was the same cart when it fact is was a previous cart which was attached to your user account which was displayed after your current cart was emptied.
With my account on your website it works great.

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Ottmar
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15 years 2 months ago #22097 by Ottmar

Replied by Ottmar on topic Re: Returning to shop from PayPal Sandbox

Thanks for your time - using the settings you left, cleared the server cache, cleared cache & cookies on my PC, when I pay for the items in the cart on PayPal the same items are still in the cart when I return to the site!

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nicolas
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15 years 2 months ago #22107 by nicolas

Replied by nicolas on topic Re: Returning to shop from PayPal Sandbox

Did you try with a new user ?
Did you try with the user account you provided to us ?
Because it should work properly.

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Ottmar
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15 years 2 months ago #22111 by Ottmar

Replied by Ottmar on topic Re: Returning to shop from PayPal Sandbox

OK, I've tried (in Firefox 5):

I cleared cookie & cache after each test.

I repeated the tests in IE - same results.

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nicolas
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15 years 2 months ago #22142 by nicolas

Replied by nicolas on topic Re: Returning to shop from PayPal Sandbox

After more debug, it seems that paypal overrides the parameters in the return URL on your account. Reading on that online, it seems to come from this: www.x.com/docs/DOC-1552
So you apparently have the IPN deactivated on your paypal account. You should try to activate it.
Also, they recommend to try to add the parameter rm=2 when redirecting to paypal in order to avoid that behaviour.
So you should try to add the code:
,"rm"=>"2"
after the line:
"charset" => "utf-8"
in the file plugins/hikashoppayment/paypal.php and then try again. If that doesn't work, please try to look at your paypal settings for the IPN option.

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Ottmar
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15 years 2 months ago #22143 by Ottmar

Replied by Ottmar on topic Re: Returning to shop from PayPal Sandbox

Nicolas, thank you again for investigating.

Looking at the IPN settings in the PayPal sandbox, they want me to supply 'IPN handler URL'. Any idea what should this be?

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Ottmar
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15 years 2 months ago #22144 by Ottmar

Replied by Ottmar on topic Re: Returning to shop from PayPal Sandbox

OK, I added rm=>2 and it works now. I presume that this is an issue with the sandbox - I hope that when I move it to production this problem will go away.

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