UPS Shipping plugin

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12 years 10 months ago #43532

I am not sure if this is a problem with the UPS shipping plug in or with Hikashop itself.
Here is the issue.

From a "guest view", select an item in the shop, go to shopping cart, no UPS methods are showing. When I log in or create an new account, no UPS methods will show up.
Once I empty the cart and restart the process from a registered perspective it will then display the UPS shipping methods.

This may cause serious confusion for new customers. It has one other MAJOR problem, it will allow the user to submit that particular order with NO shipping method thus presenting an order without adequate payment to cover shipping costs.

It seems the only way to overcome this is force the customer to register BEFORE placing an order or item in the cart. I have to disable my store until I can find a solution to this, otherwise face orders without adequate payment. Any ideas?

Last edit: 12 years 10 months ago by Outdoorsman.

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12 years 10 months ago #43707

Hi,

You should change your checkout workflow, in the Checkout tab of the configuration sot hat you have the login and address views of a step before the shipping selection. That should avoid the problem.

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12 years 10 months ago #43747

Problem was I dont recall moving any of that around. I did at one point turn off the advanced workflow but then turned it back on. I moved some around, probably messed it all up now.
Does the workflow go left to right or top to bottom in the list?

I can PM you access to my panel if you like Id really like to make this work, its a great system it seems just a huge learning curve... for me anyway :(

UPDATE: I think I may have it working here. Thanks again. Big learning curve here but I am working at it. If I ever manage to learn anything maybe one day I can help answer questions instead of asking them lol

Last edit: 12 years 10 months ago by Outdoorsman.

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