Add To Cart redirect won't turn off

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11 years 7 months ago #96203

The FTP access that you provided does not work.

Command:	USER ********
Response:	331 Password required for *******
Command:	PASS ************
Response:	530 Login incorrect.
Error:	Critical error
Error:	Could not connect to server

Could you double check it please ?

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11 years 7 months ago #97481

Hi guys,

I'm having a similar issue. When something is added to the cart it goes straight to a blank screen.

Options in the backend are set correctly and I've tried changing all the code suggested in this thread.

Has there been any development on what might've been causing billkarv's issue?

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11 years 7 months ago #97507

Hi,

Can you give me a link to the page where you're having this problem ? it would help me to test it and to understand your problem :).

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11 years 7 months ago #97624

Cheers Mohamed, website is here: www.moreproducts.com.au

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11 years 7 months ago #97742

Hi,

Do you have the latest version of HikaShop ? (the 2.1.1)
If it is, could you give us a backend & ftp access ?

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11 years 7 months ago #97809

We managed to find the issue. For some reason if you at myurl.com you are redirected to a blank page after adding an item to the cart.

If you are at www.myurl.com then the cart works correctly.

Pretty sure it has to do with the site address we entered into the Joomla installation.

Just thought I'd let you know in case it is happening for anyone else.

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11 years 7 months ago #97885

Thank you for the replay, but I get the blank page at www.myurl.com also!

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11 years 6 months ago #98140

Hi,

This bug have been corrected, and will be in the next release which should arrive soon.

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11 years 4 months ago #109768

Hi again,

any news? I've done all the updates until today but the problem remains. When I am clicking the add to card button, it sends me to an empty white page!

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11 years 4 months ago #109800

Hi,

myurl.com is not a real website. So we don't have any way to look at the problem on your website. On top of that, we don't have the problem on our end. So I can't say much unless you help us look at the issue first.

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11 years 4 months ago #109948

Yes you are right, for example if you click "add to card" at this link: christiantete-eshop.gr/category/29-initialiste-1
it redirects me at a blank/white page!
If you want you are free to test more products and see what it does.

Thank you for your time.. :)

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11 years 4 months ago #110031

That's because the live_site that you entered in your configuration.php file and the current URL of the website are not the same.

See here: christiantete-eshop.gr/category/29-initialiste-1
The add to cart works fine.

So either do not specify a live_site URL in your joomla configuration.php or make sure that users are redirected to that URL and don't use another one by adding htaccess rules to your website.

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11 years 4 months ago #110178

Thank you very much. That solved my problem.
In configuration.php I 've changed at the live_site:

http://christiantete-eshop.gr
to
https://christiantete-eshop.gr.

You and the rest of the team are doing great good job guys, keep walking!!

Last edit: 11 years 4 months ago by billkarv.

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