Images not uploading

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14 years 2 months ago #69

I have tried to add an image to my product but it wont upload after clicking OK, the lightbox goes white:

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14 years 2 months ago #70

How frustrating, my image is not showing in this post :(

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14 years 2 months ago #71

Which browser are you using ?
If you try on our demo website, do you have the same problem ?

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14 years 2 months ago #72

When you post an image on the forum you need to include the tag

[img/]
in your message

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14 years 2 months ago #73

Not tried your demo website. I am building a new website for my client and thought i would try this shopping cart, as all the others are either too much for what i need or too little. I wish i could post my screen shots. I am using IE8

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14 years 2 months ago #74

I think my screen shot image is too large, 1 min

Last edit: 14 years 2 months ago by manamaga.

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14 years 2 months ago #75

My image is 249kb, is that too large?

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14 years 2 months ago #76

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14 years 2 months ago #77

It might be the resolution. I increased the limit on our forum to 2000*2000 where before it was limited to 800*800.
You can upload images up to 5MB.

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14 years 2 months ago #78

Step 2

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Last edit: 14 years 2 months ago by manamaga.

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14 years 2 months ago #79

Step 3

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14 years 2 months ago #80

Result

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14 years 2 months ago #81

I see that you are trying to add an image in the description of an image (you have two popups). I tested that on our demo website and it's working fine.
However, if you do not add an image in the image browse field below the description, nothing will be added. We should display an error message insted of a blank screen in the popup, but it's normal it doesn't work if you don't provide an image in the image browse field of the first popup coming on the screen.

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14 years 2 months ago #82

Not sure i understand. If i click the +ADD image button on the right hand side, as in my last screen shot, i get a pop-up light box, where i browse for the image and click insert, nothing happens. Let me try again.

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14 years 2 months ago #83

Yes that's normal.
After clicking on the Add button. You get a popup. There, instead of trying to add an image to the description field where you have the HTML editor by clicking on the Image button, you should add your image via the Browse button below the Image button of the HTML editor.

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14 years 2 months ago #84

Ahhhh, OK, clicking the browse button will open local machine, choose image and click OK, it works. Clicking the 'image' button under the editor will open the server browser. So, its not possible to insert images which are already on the server, they have to be inserted from local machine?

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14 years 2 months ago #85

Indeed.

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14 years 2 months ago #86

Excellent! I have to say, thanks for the very quick replies. I will go and have a play around with the other settings now to see if i can get it working how my client would like. It is looking very good and i will have no problem recommending to others if this works. Many thanks!

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14 years 2 months ago #87

WOW, next problem, i added to cart then proceed to checkout, look what happened:



Also, is it possible to set so that the user does not have to register to buy?

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Last edit: 14 years 2 months ago by manamaga.

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14 years 2 months ago #88

We will try to add some javascript check on that to be sure the user selected a file when clicking on the OK button.

Concering the cart issue, it seems that the cart module translations were not found when trying to display the cart. It's strange because the translations are found on the main page.

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