Err: total of your order is too low for all the...

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12 years 2 months ago #63460

Hi,

That's normal.
With an order below $99, the manual shipping method your created is not available since it has a minimum of $99, and the UPS shipping rates cannot be calculated without an address.
So before logging in, there is no address and thus that error message.
The solution is to change your checkout workflow (in the configuration) so that the shipping selection is on a second step of the checkout, after the user has logged in.

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12 years 2 months ago #63601

Nicolas,

The order is cart, login, terms, address, shipping.
So the order does appear to be correct.
Unless I'm missing something -- I think the answer is for me to change the wording to
Your Shipping Options will be presented after you have entered your Shipping Address.

If that is the case, where might I find the wording for the error message, please.

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12 years 2 months ago #63602

I'm not talking about their order but about having them on separate steps.

You can also change the wording if you want. Like for any text in HikaShop you can use a translation override:
www.hikashop.com/en/download/languages.html#modify

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12 years 2 months ago #63604

I changed the order to
login address shipping
next step
terms payment coupon cart
next step
status field (not sure what field means)

And all now is fine. Thank you Nicolas. I was most definitely not understanding the implications of having multiple steps in the checkout process.

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