No shipping method shown

Greetings,
I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!

Hi,

It should works with this configuration, can you send me a test account and a link to you website please ?

I would be happy to, but I'm a little reluctant to send the site link with username/password info. Can I do this confidentially? The site is under construction, and a working site with similar url is up and functional. Also, please inform as to what is meant by "test account"?

Hi,
The behavior of your checkout workflow is strange, did you modified some hikashop's files ?

- 2 error messages are displaid
- how did you add your message "Thank you for your purchase...."
- the address step isn't displaid

I don't think that the problem is coming from the shipping method.

Hello,
I used the override function in Hikashop configuration/languages to change the h1 "Login or create a new account" to "Thank you for your purchase...check out here.", and to make "registration not allowed" disappear. (I don't need my customers to go through a login process).

I then used CSS to style the overridden h1 and to make "registration" go away.

I have returned the page to its original form, but it still doesn't show a shipping method. I would guess that making changes in the configuration/language section should have no effect on shipping?

The problem is coming from your front-end template ans we do not fix template issues.

(It's working fine with the "beez20" template).

Greetings again,
Do you know if Hikashop has been successfully configured with Joomlashack templates in the past?

Hi,

We don't have feedbacks about that.

Hello,

I have the same problem.
The checkout prozess says please choice shipping method.
But no shipping method is shown!!!???

I use an joomlashine template.....
But this could not be the reason.

Thanks Hubert

Attached.

thanks Hubert

Germany.

Hello,

Now I install joomla 2.5.8 and Hikashop 2.0.
But under joomla 2.5.8 i have the same problem.
I activate the "HikaShop manual shipping plugin" with two shipping methods. Tax zone is for all Germany (superuser, tax, and shipping method).

???
Thanks Hubert

Hello,

I test your demo (frontend/backend).
You have also the same problem on your site.
You have a lot of shipping methods activated but only one (UPS) was shown.

Please help...
If this and other problems (like export problems) stay, then I ask for refund !!


Thanks Hubert

I have a similar problem. No shipping method for any other country other than Australia which is where I am.

I have no zone restrictions that I can see but no shipping comes up for any other country.

Desperate to solve this.

Hello,

I found my mistake I have made.
The products must have a weight.

More reason for errors ... see FAQ at the end of the following hikashop doku page:
www.hikashop.com/en/support/documentatio...-manual-listing.html

regards Hubert

I have the weights in all my products so that is not the reason. Still trying to sort this out??

Hi,

Could you give us a screenshot of one of your shipping method ? (which deliver for a country other than australia).