Product Image Limitations?

-- HikaShop version -- : 3.6.1
-- HikaMarket version -- : 1.7.1
-- Joomla version -- : 3.6.2

Hi,

Is there a "file size" limit setting for the images somewhere in Hikashop?

The reason I ask if that a vendor using Hikamarket uploads a number of images for a product, and one of them happens to be a larger file size (expecting it will be resized) of approx greater than 300mb, then the image thumbnail doesn't load and NO images appear at all on the product listing! Remove the thumbnail of the larger file from the product, and images start to appear again on the front end.

See attachments.

Where can I control the file size or am I doing something wrong? The expectation is that the images will be resized to the two sizes specified in configuration > images, regardless of the incoming file size.

Thx, Darrell

Hi,

Thanks for the quick reply. Perhaps I didn't explain this well.

Having a file size limitation is a good feature, but I just need to know why when a larger image is imported (of less than 1mb) the image thumbnail doesn't load and it stops all images from showing for that product on the front-end.

Thx, Darrell

Figured this one.

Although we could open the image to view it, we couldn't open it in photoshop. It was corrupt.

This was causing the upload to fail.

Thx, Darrell

p.s. when this happens, it does stop all the images from that product from showing.

We may have a similar issue with HikaMarket. We're getting an error on the frontend. See attachment.

The images mentioned in the error are actually small and the memory limit set in PHP is more than adequate to resize them - 128M. One image in particular is only 100px x 104px and only needs to be sized down to 100px x 100px.

Also, I should mention ... the error only displays on vendor detail pages. The same images resize just fine on the vendor listing page and on product pages.

Fine - igenerac.com/shop/shop-installers
Fine - igenerac.com/shop-installer-products/pro...ervice-within-1-hour
Error - igenerac.com/shop/shop-installers/vendor...7-the-generator-guys

The images in the error include the vendor's logo and the default Hikashop product image. I'm not sure why the default product image would be trying to load on the page with the error because the vendor's products have their own custom images.

What do you want me to check about regarding the image? Its the same image displayed on the "Shop Installers" page at the link I previously provided. Here's the direct link to the image shown on the installers page - igenerac.com/media/com_hikashop/upload/t...rator_guys_white.jpg

This is actually the original image - igenerac.com/media/com_hikashop/upload/generator_guys_white.jpg

I'll try your test, but I'm still not understanding why the other pages would have no issue resizing the same image as needed, but the vendor page does. Its a small original image.

This is the message I get. It makes no sense for that amount of memory to resize such a small image, and the same images are being resized just fine on the vendors listing page and many more other images are also being resized on that page.

Warning ! The image generator_guys_white.jpg is too big to be processed because of the memory limitation on your server. Either use a smaller image or increase the memory_limit parameter of the php.ini of your server. [2344481808 / 127910056]
Warning ! The image img_0091_100x104.jpg is too big to be processed because of the memory limitation on your server. Either use a smaller image or increase the memory_limit parameter of the php.ini of your server. [769126288 / 127908648]

I've commented out the message altogether for now so its not shown to visitors.

It looks like the problem is the size HikaMarket is trying to scale the images up to ...

Warning ! The image generator_guys_white.jpg is too big to be processed because of the memory limitation on your server. Either use a smaller image or increase the memory_limit parameter of the php.ini of your server. [2344481808 / 127910072 / Original Width:381/ Original Height:130/ Resize Scale: 29304x9999]

Interesting. It appears this was caused by the vendor image sizes being blank in the HikaMarket config. So, if those fields are blank, the default image size on the vendor page is apparently 29304 x 9999, however, the images on the vendors listing page do not go by the vendor image sizes in the HikaMarket config.

HikaMarket - Width 150px Height 150px and "No" to "force size". The dimensions were blank when I was getting the error message.

HikaShop - 100 x 100

Jerome wrote: In HikaMarket you have various restrictions (HikaMarket > Accesses > Vendor Options) and we have in the TODO list new limitations for the "file size" (images or uploads).

$max_height = (int)$config->get('max_image_size_height', 0);

Regards,

I will suggest in your TODO to add $min_height and $min_widht too on images, so that you can control and restrict users to upload an image of a minimum height and width. E.g. if you would like the user to upload a product image of minimum 500px X 500px.