-- url of the page with the problem -- :
www.121time.com
-- HikaShop version -- : 5.0.0
-- Joomla version -- : 4.4.0
-- PHP version -- : 8.1.22
Hello
we noticed that the amount of the order transmitted to credit cards is not accurate when coupon or points plugin are used. I prepared several examples below. Please note that the calculation made by Hikashop is always accurate in the total amount. It is just a different amount that is transmitted for payment to credit cards.
Here below a real order cancelled by the customer:
In this example the total transmitted to CC is in fact the cost of the product + amount of coupon (30%)
Used points not considered (and despite the fact that the coupon amount is added...)
In the example below we have the amount of the product + VAT.
Used points in reduction are not considered
In the next example, the amount transmitted is almost product + coupon + VAT (almost, 10 cents difference)
And in the last, I used only coupon without points. Same behaviour are previous example, same amount
Can you help please? I'm little bit lost since Hikashop makes a correct calculation in all its summaries! I imagine you will need the access to the site. I send you a private message with access and ticket reference already.
Please note that the 5 last serials generated I the back office (30% discount) can be used for testings!
Thank you in advance.
Jean-Loup