change language of emails

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8 years 10 months ago #225492

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.8

Hi,
Is it possible to change notification emails language without changing administrator language?
My vendors and customers are Persian, however our operators are more convenient with English language (because almost all Joomla documentations are in English)
Thanks in advance,
Mehdi

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8 years 10 months ago #225540

Hi,

The emails are sent using the customer user default language.
If you're using Guest checkout ; your customer won't have a Joomla account so they won't have a default language.
In that case, HikaShop can't change the language before sending the email.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 8 months ago #231125

Hi Jerome,

Is there a language parameter for orders saved somewhere? 90% of our customers are guests and our website is in 4 languages. The first email (order placed) is in the language of the frontend, but any email sent afterwards, such as order confirmation, is in the language of our backend. I think it could be very nice to add multilingual support for guests, but for now, if the frontend language was saved somewhere, we could find a temporary solution.

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8 years 8 months ago #231167

Hi,

Yes, that's something we want to add in the future.

I don't see a way to have a temporary solution without implementing that feature completely.

The following user(s) said Thank You: earmaster

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8 years 8 months ago #231229

Sounds good, thanks. I think that will be very useful for most multilingual shops.

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8 years 1 month ago #250967

I have the same problem. there are some news about it?

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8 years 1 month ago #250969

Hi,

We didn't move forward on that for now.

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